Transferring Accounts

[Biskmatar]

For those who wish to transfer accounts from an old device to a new device, the best way to do so is to submit a ticket to GREE.

To make the transition as fast as possible, include:

-Friend Referral Code
-Name of your main knight
-Names of each of your remaining knights
-Number of Gems you have

Now as there is no other official way of doing so and until we get an official ruling on transferring accounts from GREE, just follow the above and hope for the best.

As much as I want this to be stickied, too many stickies atm ._.

[White Avenger]

Thanks for the Info. My wife and I are about to get the lastest iPad and give the old ones to the kids. Spent too much money on this free game to start over...

[Rylar]

What do we do when this doesn't work?

[Biskmatar]

There's not much else you can really do unfortunately. This is simply your best shot at doing so.

[Veloster Raptor]

I will be getting a new phone tomorrow and will attempt the transfer process. I will let you know how it goes.

[Rylar]

4 days so far, no responce of any kind from gree...

[Biskmatar]

Gree isn't really known for super fast responses. Took them a while just to answer a simple question of mine ._.

[Rylar]

That's terrible customer service for a company that makes as much money as they do...

[Eunuchorn]

Open a new ticket every day until you get a response. Don't bother sending tickets fri/sat/sun

[Jollyrollmorton]

Hey guys so I lost my save data from updating too iOS 7 so last Sunday I sent a ticket got a reply this morning
This is what it said
"CL, Sep 27 16:46 (PDT):
Hello,

The swap has been made. Please re-install the app and make sure your OS is up-to-date before booting it up for the swap to take into effect. Have fun!

Kind Regards,
Cherie"

So I did what it said, loaded the game up and yay... New account on a tutorial, I face palmed. So it hasn't swapped my account back, not sure if I'm doing something wrong here, anyone els had this issue or this response? And what did you do?

[Hakurou]

For iOS if youre not planning to use your old device to play KnD, just do a full backup and synchronise the new device with the backup Data and there you go...KnD xfer in 5-10.

But dont start it on your old device as it will mess everything up.

[Rylar]

Unfortunately Im on andriod and my old device is broken beyond being able to turn it on.

[Biskmatar]

I wish I knew what to tell you. All I can say is hope that they reply soon? But if not, do what Eunuchorn said and send another ticket

[CASKA]

Unfortunately Im on andriod and my old device is broken beyond being able to turn it on.

if that's the case, did gree transfer for you .

[Rylar]

no. ticket is over a week old. Yes i've opened multiple, and will open more.