well I have emailed Gree 5xs called them a dozen times and still really haven't gotten a much of a response from them < besides the automatic ones > did get one which was pretty generic.
when snowflake event started my account started resetting backwards in time lol. Its acted like it was a new day and would give my daily reward too me in the middle of the day and I would lose all the work from 5 hrs too 3 days ....
IS there a way to force a hard save of your account ? I have lost so much work its not even funny .... even Lost 8 DFs I pulled out of chests ...lost over 700 snowflakes.... millions in cash .... If there was a way to make it save game it would been a lot less of a loss. I was told to change my name in game which I did a lot, was told to donate to guild to save neither of these worked. any ways games been unplayable for 2 weeks now keeps resetting and losing all the work I did, milestone rewards raid rewards ,guild wars rewards etc lol
If anyone has a suggestion let me know, thanks

Tanis