GREE, how long do you think is fair from the time an individual is charged (instantly) to the time you actually research concerned inquiries (not yet) regarding missing gold vault credits? This process should be seem less at this stage in your development. Can someone with authority actually take the time to look at my account, and provide a timely response, other than ignoring the issue for the past 4 days? I know confidence with you is already shaky, can't imagine why.