Quote Originally Posted by TK275 View Post
I've added your post to my support ticket, is this the best way to get this resolved?
I want to be clear that there is nothing left to "resolve" except a misunderstanding of what happened, everything is working as it should be mechanically.

Quote Originally Posted by King Ben View Post
CJ, are you saying that support will work on our case one by one? I have yet to seen any update from support.
I'll be addressing a few cases as I can from people posting in this thread to help spread the info that this is in fact working, but we can't remove/re-add the item from thousands of accounts.