Experiencing repeated crashing after updating to 2.0? Read here for the fix!

[Gree player]

Did you have all units, attack and defense same as earlier? I had done reinstall once but I lost all new units, lost almost 100k attack. I reported to gree support and just got their apology. I am a free player still a lot of my time has been wasted. I feel pity for those real money spenders who get kicked in their a$$ due to such technical problem and just get an apology.

[Bourque]

I have ios 7 and ive been locked out now for 2 days, i was in the middle of killing monsters and trying to complete the gltq when it just kickedme out and wont let me back in. I also play MW and thats fine. Its frustrating, i had no choice but to start my own guild before the war and now its greatly suffering because im not there. Any help or advice would be greatly appreciated.

[Capitalsfanatic]

Experiencing crashes as Kingdom Age attempts to connect to server. Cannot enter the game. First occurrence this morning when game crashed while killing mobs in the Woodlands. Game crashed at that point and I have not been able to re-enter the app. I am currently on iPad 2, iOS 7.0.2. Please provide recommendations. Thanks

[the_bob]

Patch notes said raid boss would use some fancy graphics that would run poorly on older devices. First gen iPad here and the boss event runs smoother than the last one did.....

....but I still can't raid more than one building without crashing.

Is building raiding more intensive than your new fancy pants raid boss? I doubt it. Bad coding is bad.

[archrgrl]

Hey everyone,

In the latest update, we changed around some coding which caused some incompatibility with phones running older iOS versions. Going forward, players should be on at least iOS 5.0 to prevent these crash issues.

If you are on an older iOS version, you can update your phone by syncing it to iTunes and clicking the upgrade button.

If you are still experiencing repeated crashing while running iOS 5.0+, please let us know either on this post or in a ticket and we'll look into it.

We do apologize for any inconvenience this causes you.

I am running iOS 5.1.1 and I cannot do the current LTQ. the app keeps crashing. I can't participate in the guild quest either because it keeps crashing also. Please help!

[Lord Vyper]

Seems like everybody in my guild with an iPhone 3GS and iOS 6.1.3 (iOS 7 not possible) has problems when raiding. Game crashes regulary after 2-4 attacks.

[GreenEagle]

Unbelievably bad crashing, can't open half the maps, can't send ticket, can't get more than 1 hit in pvp, can't do a damn thing, I am running latest version of ios, but I have an iPad 1. Not gonna buy a new iPad for this game.

[Idiokus]

Yep ...can't log in due to constant crashing. Can't send a ticket either! Was working fine earlier now I can't log in...believe 3rd round for Boss just started! How can I help my team if I can't log in!!!! Please fix whatever!!!!!

[ELVIS2K13]

Bump bump bump

[MidnightExpress]

Gree, please find a fix for this memory hog..... Who cares about fancy graphics, we just want to play the game. You are losing customers because of this.....

[Washa clothes]

I have ios5 and still crashing and has been crashing for months......what's the fix? I'm on 1st gen iPad .....

Hey everyone,

In the latest update, we changed around some coding which caused some incompatibility with phones running older iOS versions. Going forward, players should be on at least iOS 5.0 to prevent these crash issues.

If you are on an older iOS version, you can update your phone by syncing it to iTunes and clicking the upgrade button.

If you are still experiencing repeated crashing while running iOS 5.0+, please let us know either on this post or in a ticket and we'll look into it.

We do apologize for any inconvenience this causes you.

[ELVIS2K13]

I crash when I attempt to write a ticket . Latest ios and KA update on iPad 2 to many crashes .

[Nacon10]

I have ios5 and still crashing and has been crashing for months......what's the fix? I'm on 1st gen iPad .....

ima invest in the new ipad air . my game runs flawless on my iphone 5s so yea gotta get that new hi tech device.

[the_bob]

ima invest in the new ipad air . my game runs flawless on my iphone 5s so yea gotta get that new hi tech device.

Having to buy a new device because Gree hires bums off the street to program their game and it's full of memory leaks. Yep. That makes sense.

[Nacon10]

Having to buy a new device because Gree hires bums off the street to program their game and it's full of memory leaks. Yep. That makes sense.

you are 100 percent right this is grees fault and needs to be fixed i just went back to the older KA until i buy a new ipad runs so much smoother