As per the normal, your servers fail us at the worst time! Unicorn Prospects guild plans out a late push to move from 11th into 10th and earn the buzzsaw armor only to purchase gems and then not be able to use them due to your service errors. When we can get in and fight we are losing 50 percent of our energy du to the connection timing out.

As long time players and this spending on our accounts, I hope you have plans to compensate our guild accordingly. Thank you in advance for rectifying this horrible situation and issues you have caused us.