Wtf ! Kingdom age missing from apple store ! - Page 3

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Thread: Wtf ! Kingdom age missing from apple store !

  1. #31
    Social Media Manager
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    May 2014
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    Quote Originally Posted by Frostpocket View Post
    I'm afraid, Tadaaah, you only have yourself to blame. You suddenly appear and become defensive when it is suggested that there is a conspiracy theory, in relation to KA.; yet, you and your team, remain silent when asked for simple things, such as the war results. What do you expect? You can't have your cake and eat it. People spend good money on this game; right or wrong. Your customer service is reflected in the irony of your username. The whole experience is really anything but Tadaaah!

    Merely expressing an opinion.
    Not defensive, just merely trying to explain what the statement was directed. Constructive statements are always welcome, but making assumptions does not help anyone. It often just causes panic. Average response times in both the forums and on support tickets have been reduced over the last couple of months. We will continue to work towards those dropping further. We try to make it to all threads on the forums. Unfortunately, that is impossible. Thanks for expressing your concerns.

    On the topic: We still have not received an update from Apple on this, but we will post as soon as the information is obtained.

  2. #32
    Consistent Contributor
    Member Since
    Jul 2014
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    107
    Not to add fuel to the conspiracy theory fire but...

    Is the a temp glitch on apples part that is going to be fixed be it a few hours or days or

    Is this in relation to the many complaints and demands of refunds from KA a few months back and LoW over the last few weeks, and apple had decided no more in game purchases?

    The first...ok we deal with it.
    The second...not so good

  3. #33
    Social Media Manager
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    May 2014
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    Quote Originally Posted by BeastMode...on View Post
    Not to add fuel to the conspiracy theory fire but...

    Is the a temp glitch on apples part that is going to be fixed be it a few hours or days or

    Is this in relation to the many complaints and demands of refunds from KA a few months back and LoW over the last few weeks, and apple had decided no more in game purchases?

    The first...ok we deal with it.
    The second...not so good
    Hopefully, this will ease your minds a bit. We are not the only company that is being affected by this. We are still waiting to hear from them for the fix.

  4. #34
    Newbie
    Member Since
    Jul 2014
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    Quote Originally Posted by Frostpocket View Post
    Tadaaah, Your customer service is reflected in the irony of your username
    Hey! I resemble that!

  5. #35
    Consistent Contributor
    Member Since
    Jul 2014
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    107
    Quote Originally Posted by Tadaaah View Post
    Hopefully, this will ease your minds a bit. We are not the only company that is being affected by this. We are still waiting to hear from them for the fix.
    Any update? Getting to the point in RB when gems are going to be needed to be used, and the ones we have are going to be wayyyy more valuable if more can't be bought any time soon.

  6. #36
    Social Media Manager
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    May 2014
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    Just received an update: This should now be fixed! Woot Woot!

  7. #37
    Consistent Contributor
    Member Since
    Jul 2014
    Post Count
    107
    Quote Originally Posted by Tadaaah View Post
    Just received an update: This should now be fixed! Woot Woot!
    Hey good timing...thank you.

    Now does the guy who pointed it out to you maybe get a finder's fee bonus of some gems? Just saying....

  8. #38
    Consistent Contributor Samskill's Avatar
    Member Since
    Oct 2012
    Location
    The Lion City
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    154
    Quote Originally Posted by Tadaaah View Post
    Just received an update: This should now be fixed! Woot Woot!
    Yes tadaaah, the purchase page is back on. Thks, but don't you think the community deserve a limited 60% off time sales.
    Just suggesting.
    Last edited by Samskill; 08-21-2014 at 01:06 PM.
    NO MORE FUN !

  9. #39
    Articulate Author
    Member Since
    Jul 2014
    Location
    Milky Way
    Main Game
    Kingdom Age
    Post Count
    352
    Quote Originally Posted by Tadaaah View Post
    Just received an update: This should now be fixed! Woot Woot!
    Thank you for the constant updates regarding this matter.

  10. #40
    Verbose Veteran
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    Mar 2013
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    Like, y'know, the Valley
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    My guild mate is reporting that his password is not being accepted when he tries to buy gems. Is this an outlier, or are any others in the community experiencing this?

  11. #41
    Articulate Author
    Member Since
    Jul 2014
    Location
    Milky Way
    Main Game
    Kingdom Age
    Post Count
    352
    Apple ID Password is the same for all Buys you do. He should contact Itunes support about that issue.

  12. #42
    Verbose Veteran
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    Mar 2013
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    Like, y'know, the Valley
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    Appreciate the income, GIF! wow-- two great answers! ;-) LOL

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