Why are we getting booted

[Phelpsy]

Every war it's either 30sec left or 45 sec left and the sme crashes. Making it sobhard to end blitz...wtf gree

[τнε RJ]

I was continously getting booted from the game and the after few hours I was out of faction somehow lol so now I cannot join back as factions are locked and I am waiting for event to get over.. Missed on all rewards.. Opened a ticket but no reply till now.. I don't understand why they call it a support team lol