progress being rolled back

[Kangaroeland]

This is the third time this happened to me in the past weeks. I lose everything I did a few hours ago. A few levels, epic boss progress, gold collected, armors crafted, materials collected, enhancing done and crafting time.

The first time this happened I lost my raid war rewards. The second time I lost eb progress and this time my horse wargear is lvl 1 again, I lost 5 eb levels, I didn't craft 3* and basics and I didnt collect gold. This is annoying because I just feel like im wasting time. All these bugs make your game close to unplayable imo. And im well aware sending a ticket wont help. Your customer support is nonexistent.

[Marco_]

At one time long ago, it was advised to always go to "my knights" and change name, gender or armor on main knight and press "okay" to sync your data to the server before exiting the app. I guess it's such a bunch of spaghetti code that the odds of old bugs popping back up is high... ;-(

[busteroaf]

Broken game is broken!

Woo hoo.

[Kakarot]

Have the same issue as you. Very annoying and now I'm not able to get collection prize... sweet.

[Tomar]

I've had this happen to me before as well, although not for that long. Lost 5 gems after watching vids once from it.

[royalcastro]

i have an issue where they asked me to reload and snapped my winning streaks in area for the 2nd time..ive been asked to wait patiently in this 2-3 days for my compensation to be given for my 1st snapped winning streaks..i havent got any compensation from gree and now it happened for the 2nd time..so whats now?delete and uninstall.the KnD application??

[Scabs]

Happens to me all the time.

[greenwing]

Usually happens when you have a bad internet connection. It is pretty annoying because it is just a bug which they haven't fixed for ages. Often you see that e.g. energy consumption is saved (so you have less energy) while progress is lost. So basically the server can know something went wrong because of the inconsistencies.

[Kangaroeland]

Haven't seen a mod reply to anything important in ages. Havent had a reply on my ticket in ages. Are you letting the game die gree?

[sxespanky]

Usually happens when you have a bad internet connection. It is pretty annoying because it is just a bug which they haven't fixed for ages.

this makes no sense, because to literally do anything, your game talks to the server. if it reflashes back, they did it because they thought someone cheated and wanted to push back a set of data, id assume you were unfortunatly to close to their bad data that needed refreshed.

its the same on a minecraft or terraria world - someone griefs your server, you go back in time, even if you had done some cool stuff.

[sxespanky]

Haven't seen a mod reply to anything important in ages. Havent had a reply on my ticket in ages. Are you letting the game die gree?

its a possibility. but then again no one replys in any forums. they have awful PR teams. of they have any in the american divisions. they have a nice office tho. they just did some huge renovations... according to the gree in San Francisco website.

[Arcane Haven]

you can also fuse armors together to make it save

[MiniMod]

Shouldn't have to perform a task to make the server save your game.

[sxespanky]

Shouldn't have to perform a task to make the server save your game.

everythign you do saves your game - they roll back an entire portion in their area.

[Kangaroeland]

Happened again. Lost an entire day now. I think im done. No reply from support no answer from forum staff. Lost ability to craft eb+ lost enhancing lost gold lost eb progress lost faith.