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  1. #1
    Rookeye's Avatar
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    Why is "Free Gems" still broken??

    I know GREE is not under any obligation to provide us with free gems for this game, however when they give me a Free Gems button, and a Free Gems screen, I have a reasonable expectation that the darn thing should work.

    Why o why does the who apparatus continually revolve and return to this screen?



    In the interest of truth in advertising, could the screen be changed to this?




    I'd appreciate this being fixed as soon as possible; I'm already jaded enough...
    Last edited by Rookeye; 07-21-2014 at 10:08 AM.


    TO FILE A TICKET WITH GREE: https://games.gree-support.net/requests/new

  2. #2
    Adisty's Avatar
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    have you tried tapping on the "Offers" tab, closing the window, and then try the "Video Offers" tab? Usually works for me, and I have to do that everytime I use the VPN.
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  3. #3
    Rookeye's Avatar
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    I've tried it. No dice.

    I've also tried repeatedly hitting the Video Offers tab; you can do that 28 times before it logs you out.


    TO FILE A TICKET WITH GREE: https://games.gree-support.net/requests/new

  4. #4
    legalious's Avatar
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    I am running on Android, and had something similar happen. I would watch a video and wait for gems to arrive but would get nothing. To fix this, I would watch another video and then go to the main screen. Once I get back to that screen the rewards would appear for me.

  5. #5
    Rookeye's Avatar
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    No no...that's how it used to work. During one of the recent automatic updates after 7/11, it stopped playing videos. I click the video button, the screen goes to black--as if it's going to start a video--but no, it returns to the buttons screen, as if I never pushed the Video button in the first place.

    (Sometimes, if I'm especially bored, I'll try that "push button 28 times" thing. Twice now, I've gotten a video. Two times...period. Out of nearly 100 button pushes.) It. Is. Broken.


    TO FILE A TICKET WITH GREE: https://games.gree-support.net/requests/new

  6. #6
    roookey1's Avatar
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    Yeah, one of the countless bugs in the game. Doesn't work for me either.
    Not begging anyone to 'join my guild' since like ...ever.

  7. #7
    Rookeye's Avatar
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    Roookey1, was "Rookie" taken for you too? *grins* (just curious!)


    TO FILE A TICKET WITH GREE: https://games.gree-support.net/requests/new

  8. #8
    Rookeye's Avatar
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    UPDATE:

    Clicked the button six times and got ONE Video. Clicked it 20 more times and the game shut down again.


    I do NOT consider this an improvement!!


    TO FILE A TICKET WITH GREE: https://games.gree-support.net/requests/new

  9. #9

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    Quote Originally Posted by Rookeye View Post
    UPDATE:

    Clicked the button six times and got ONE Video. Clicked it 20 more times and the game shut down again.


    I do NOT consider this an improvement!!
    I got super lucky and managed six whole free gems today!

  10. #10
    Over 2 weeks here that I don't even have the free gem button. Many emails and still waiting.

  11. #11
    sxespanky's Avatar
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    i remember the days (its happend 2-3 times) where i got over 100 gems off of free gem video button. it was pretty boring watching a bingo video 100 times, so i watched myth busters, and clicked free gem every few minutes.

    and yes, click it about 10 times, you'll usually get at least one, i never get a video the first click, its usually around 5-6 clicks in.
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    compared to most 1-5 cent programs, this one sounds legit. the other 17 cents goes to help run everything else

  12. #12
    Rookeye's Avatar
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    Today's clicks:

    1st try: 5-6 clicks in = video (hurray!)
    2nd try: 30 clicks = detached from game
    3rd try: 29 clicks = detached from game
    4th try: 28 clicks = detached from game.

    I remember there used to be a message screen to tell you when there were no more videos to watch. It looked like this:

    [NVM, I deleted it...never realized I'd need to keep a copy of this screen!!]

    That screen is conspicuously absent. I understand it is GREE's prerogative to offer free gems for watching videos, and that they can stop doing this at any time. But IF GREE keeps posting buttons that say "FREE GEMS!" they'd darn well better offer them, or they are engaging in false advertising. Just sayin' is all...
    Last edited by Rookeye; 07-22-2014 at 11:25 AM.


    TO FILE A TICKET WITH GREE: https://games.gree-support.net/requests/new

  13. #13

    my button missing

    My gem button is still missing. .sent a ticket to Gree. .they said I had reached my free gem limit. But every one else in my guild is getting gems...more than I did...ever since the rewards for raid came out is when my button went missing

  14. #14
    Rookeye's Avatar
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    Update:

    5th try: 7 clicks = detached from game. *sigh*


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  15. #15

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    Is the issue that it doesn't give you videos/ offers to complete or that it doesn't send you your rewards? I started a new game recently and was able to get all kinds of videos (avg 15) but when I switched my main to the device I had my second on I still haven't seen but two videos and MAYBE 2 or 3offers for downloading a game, maybe it's a high level thing? Just a thought

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