Need tadaah help with a complaint!!!

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Thread: Need tadaah help with a complaint!!!

  1. #1
    Steady Scribe
    Member Since
    Dec 2013
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    88

    Need tadaah help with a complaint!!!

    I need help with a complaint filed with gree tadaah. 1759290 is the case number. I was in the slackerz retreat when we finished the raid boss event an never received the final prize with mod. There has to b some1 in these forums that can verify this as well. An of course doesn't do anything. Can u please help

  2. #2
    Moderator Vile Lynn's Avatar
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    Tadaaah is a forum moderator; he is not customer service.

    You already sent in a ticket. Good. Time to sit and wait it out like the rest of us when we send in tickets.
    GREE's CS should be able to help you eventually.

  3. #3
    Consistent Contributor Jon_Snow's Avatar
    Member Since
    Jun 2014
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    Forums aren't the place to talk about tickets for support.

    IBTL
    Future ruler of Westeros.

  4. #4
    Prominent Poet Winnson's Avatar
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    In Big Turtle Love?

  5. #5
    Articulate Author Oasis's Avatar
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    tadaaah replied to the below thread even though a ticket was submitted, what makes you think he won't reply to this one??

    http://forums.gree.net/showthread.ph...pp-me-tadaaaah

  6. #6
    Social Media Manager
    Member Since
    May 2014
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    1,901
    Hey OP,

    Apologies for the frustration. Please remain patient as our teams work through all the tickets. They'll be able to help confirm on the backend and act accordingly.

  7. #7
    Moderator Vile Lynn's Avatar
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    Tadaaah might reply... most likely he'll say that you need to go through the ticket process just like everybody else.

    Some cases are different than others. With all due respect, you not getting a RB reward is not a huge deal, and I mean that in the nicest way possible, so don't take offense, please. Thousands of players not getting a reward is something Tadaaah would definitely reply to. Understand the difference? The forum moderators are here to help the community; they're not here to push through individual requests to customer support.

    Were you hopping between syndicates while the RB was still live?

    I ask because many hoppers have had the same problem when hopping around: they don't get final reward even though the rest of the syn did. Whoever didn't receive the reward needs to send in a ticket to get it... which is a pita for you and for GREE. They have to confirm you were in that syn for the final RB reward and then place that item in your inventory. Time consuming!

    Have faith that GREE will get around to your ticket asap

  8. #8
    Steady Scribe
    Member Since
    Dec 2013
    Post Count
    88
    Did send in a ticket an received a sorry bout your luck response pretty much. Saying I didn't complete it even tho I was in a syn who did. Wonder y so many players r quitting this game. What a joke. Oh well

  9. #9
    Moderator Vile Lynn's Avatar
    Member Since
    Oct 2011
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    in your dreams
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    Send in another ticket... keep trying, don't settle. Good luck!

    Weird that they would say you didn't complete it when you know you did... I think they blew you off, tbh, which they do sometimes.

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