Thread: Customer Support
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08-04-2014, 11:09 AM #46
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- Jul 2014
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It is not possible to transfer between iOS and Android using the tool in game, however if you submit a request via Support, we can look into this. Please note that Support is still recovering from the large number of tickets due to the event and issue a couple of weeks ago, so it may take some time to hear back. We just ask that you are patient.
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08-04-2014, 01:06 PM #47
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- Dec 2013
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- 89
Clementine,
Am I correct to understand your statement that while the in-game transfer will not allow the transfer from an Android device to an iOS device, your customer service can do this? Thanks.
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08-04-2014, 02:16 PM #48
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08-04-2014, 02:48 PM #49
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08-04-2014, 02:57 PM #50
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08-04-2014, 09:22 PM #51
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- Aug 2013
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It has now been almost a month at first I was upset, but now I am becoming thankful for the lack of customer service. I have reclaimed my weekends and don't have to be on a knights and dragons alarm setting frenzy. I do miss the game and the friends I made in the cyber world. Here is to you gree, good luck.
Line ID gawain1
Was playing on Android
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08-05-2014, 02:54 AM #52
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08-06-2014, 03:41 PM #53
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- Jan 2014
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I have sent many tickets with legit money issues and never ever get any type of resonse. Google will refund me though. Thanks gree
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09-04-2014, 11:50 AM #54
Actually, this is incorrect. It is physically impossible for support to transfer a game between iOS and Android due to game's design. Even if we wanted to, the programming and data are completely different. To put it in simple layman's terms...its the same as attempting to transfer your Mac save to a PC or a your Playstation save game to an Xbox.
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09-04-2014, 11:57 AM #55
Free gems button: The removal of this button was due to the massive amount of glitching a few events back as many of you remember. There were a good number of players who were found to have abused the free gems section so heavily that it would be impossible for other players to compete with them on any sort of equal footing. The button only gets removed from players who pass a certain cap or suspicion level. I am not at liberty to go into detail. This isn't for a test group but affects the entire player base to ensure the hack/exploit does not occur again.
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09-04-2014, 12:00 PM #56
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09-04-2014, 02:06 PM #57
Elita. Correction. There has been plenty of occasions in Modern War (gree game) where players had the games transferred by support from ios to android. I am one of them. So it is not impossible. It just takes time and someone who wants to try to do it.
GoT Urmomslover(recruiter)
HC Game of Thrones
LINE Id tnorman78
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09-04-2014, 02:14 PM #58
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09-04-2014, 02:26 PM #59
Well at least you're attempting to answer.. I guess...and the modern war mods are no quicker to answer then you guys here.
GoT Urmomslover(recruiter)
HC Game of Thrones
LINE Id tnorman78
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09-04-2014, 09:30 PM #60
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