Out of curiosity, you guys are collecting from a building and depositing it in your vault, or making a small purchase, or anything that syncs the server back up after the videos, right? If not, that's your problem. Do it after your video level cap is reached, and you can actually watch the gold increase in your account. Yesterday I ended up with 32 gold from 16 videos (almost all of which were for Pacifico beer, man I'm thirsty) and today between one sitting this morning and tonight, collected 66 more gold. About 75% Pacifico beer, 22% Guardians of the Galaxy, and one or two videos for a game I've never heard of. All 98 made it to my account fine. If you ever do have a problem with the video gold, try a quick server sync first. I have to do it every day, so I'm guessing it's normal. Hope it helps. And enjoy some nice , cold, refreshing Pacifico beer.