Tadaah I need urgent assistance

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Thread: Tadaah I need urgent assistance

  1. #1
    Articulate Author
    Member Since
    Feb 2014
    Post Count
    283

    Tadaah I need urgent assistance

    I'm faction leader of true gumps
    One of our long time players has been frozen out of his account for about 2 weeks. He's emailed gree with no response
    The reason I'm writing here is that he is so frustrated that he now feels he has no option except to give up

    That would be a real shame.
    Can you please help
    His game id was beanie.

  2. #2
    Articulate Author
    Member Since
    Feb 2014
    Post Count
    283
    His game number is

    100-896-699

  3. #3
    Consistent Contributor
    Member Since
    Apr 2014
    Post Count
    121
    I provided my ticket number etc when looking for help, as they always say provide as much info as possible.

  4. #4
    Articulate Author
    Member Since
    Feb 2014
    Post Count
    283
    Will get it thanks.

  5. #5
    Articulate Author
    Member Since
    Feb 2014
    Post Count
    283
    Mini is 981-990-606 main is 100-896-699. I have given them everything they asked for . My gree request number is 1724011. Thank you Sanjay and yes I am insanely frustrated. I feel bad not being able to help !!

  6. #6
    Player Experience
    Member Since
    Jul 2012
    Post Count
    735
    Your inquiry has been passed over to a support agent and your account should be restored here shortly!

  7. #7
    Articulate Author
    Member Since
    Feb 2014
    Post Count
    283
    Resolved. Thanks.

  8. #8
    Articulate Author
    Member Since
    Feb 2014
    Post Count
    283
    Great work. He's happy and now playing. Not sure what happened and why it took so long. Perhaps smthg to learn. But in glad I got my player back
    Thanks again

  9. #9
    Consistent Contributor
    Member Since
    May 2013
    Post Count
    238
    Wow nice fix Tardavic seriously. It's nice to you mods taking care of the customer

  10. #10
    Prominent Poet Rolinz's Avatar
    Member Since
    Dec 2013
    Main Game
    Modern War
    Post Count
    1,068
    Quote Originally Posted by Tardavic View Post
    Your inquiry has been passed over to a support agent and your account should be restored here shortly!
    Great help Tardavic!

    I have a friend in the same situation. His player ID is 943 714 460. His ticket # is 1731222. He is in faction Strength & Honor. He had to restore his iPhone from a backup and his profile is gone. Can you please assist him? He is also very frustrated that he has been waiting for over a week to get a response from support.

    Thank you in advance for your help in this matter.

  11. #11
    Steady Scribe
    Member Since
    Apr 2014
    Post Count
    99
    Quote Originally Posted by Tardavic View Post
    Your inquiry has been passed over to a support agent and your account should be restored here shortly!
    Very nice, kudos to you.

  12. #12
    Lurker
    Member Since
    Sep 2013
    Post Count
    1
    I need help. I'm in the same predicament. My phone broke and I can't access my profile to change to the new phone. My old profile is 867-190-741 and the one that shows on my new phone is 718-123-529
    I'm in delta force troops if that helps.

  13. #13
    Steady Scribe Dog bite's Avatar
    Member Since
    Jul 2014
    Post Count
    76
    F Truck me.
    That's some fast resolution.
    I've been waiting for two months on my ticket.
    Well done.

  14. #14
    Last week I began getting an error message when loading up my game and it said there was an issue with my account. I began emailing gree to try and get my account back and after a few emails with Allan james and Eric Thomson I haven't heard anything back in 4 days, please help me get my account back. My id # is 958468794. Lv 300

    Your request #1746467) has been updated.

    You can add a comment by replying to this email.


    Allen James, Jul 11 12:43:

    Please I have spent 1000s on this game and don't know why my account would have an issue with it. Please help me

  15. #15

    Tardavic and tadahh

    Please get back to me about previous post please. I wish i had morgan working on my ticket instead of allan james or eric thomson. They have stopped responding to my emails.

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