Gree you are thieves!!!!

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Thread: Gree you are thieves!!!!

  1. #1
    Consistent Contributor CCC-syn's Avatar
    Member Since
    Dec 2013
    Post Count
    127

    Gree you are thieves!!!!

    as usual, i open my game on my android and it has the usual lag (first 20 seconds after game comes up).
    i wanted to click my buildings to collect them, when it suddenly showed up - those fuqing crate sales!!
    of course it would say i bought the 3-crates for 250 GOLD (!!) and of course for such a purchase (worth $20) there will be no confirmation dialog!!!

    i sent a ticket to gree right away. asking nicely for them to reverse this action and refund me.
    HERE IS WHAT THEY ANSWERED ME:
    Hello,
    Thank you for contacting Gree Support.
    We are aware of this lagging issue and are currently in the process of fixing this. I apologize about the inconvenience caused by this, but we appreciate your continued patience!
    I can completely understand. If that happened to me I'd be really upset too. I can imagine how frustrating that must be. But we wont be able to refund you for any crate purchase.
    We always appreciate customers who take the time to give us their feedback. I'll pass what you've said regarding confirmation button,onto our management team so such issues can be taken care of in future update.
    Regards,
    Bruce
    GREE Support


    i am a very long time player and i have spent more than $5000 on this game.
    now i'll have to contact google for a refund.
    whether they'll accept it or not - GOODBYE GREEd & Fuq You!!
    a guide i wrote long time ago for planning the best hood and best income:
    http://ccc.tfn.co.il/hood-guide.php

    (suggestion & improvements for the guide are welcome )

  2. #2
    Prominent Poet
    Member Since
    Nov 2013
    Post Count
    1,031
    We have been asking for confirmation buttons since gree time began. They've been looking into it ever since.
    IBTL

  3. #3
    Consistent Contributor CCC-syn's Avatar
    Member Since
    Dec 2013
    Post Count
    127
    Fuking confimation-buttons. I don't fuking care.
    They stole $20 from me and they must return it!
    a guide i wrote long time ago for planning the best hood and best income:
    http://ccc.tfn.co.il/hood-guide.php

    (suggestion & improvements for the guide are welcome )

  4. #4
    Prominent Poet
    Member Since
    Nov 2013
    Post Count
    1,031
    Let me speed up your response time and wait.
    You are not in TaW you will not be refunded or compensated in anyway.
    Sorry you feel hard done by, but tough.
    When you spend a war in TaW we will be happy to reconsider our response.

  5. #5
    Supreme Scholar Dipstik's Avatar
    Member Since
    Jan 2012
    Post Count
    8,515
    Thanks op... I thought there was no humor left on this forum!
    Quote Originally Posted by murf View Post
    Dippy, may be a little harsh in this thread, but he's right...
    Still mad at Bostick.

    I'll be back when the moderation is reasonable. Enjoy the forum you created, Gree.

  6. #6
    Prominent Poet
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    Sep 2013
    Location
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    Same thing that happened here
    Proud Leader of CCKkillers
    Join room [cck recruiting] on palringo, and we can talk.
    Quote Originally Posted by Rorschach139 View Post
    @ CCKalDAY: Thank you!
    Quote Originally Posted by therealbengie View Post
    thanks CCKallday
    Quote Originally Posted by Dirty Larry View Post
    I wish I could punch this thread in the face

  7. #7
    Consistent Contributor
    Member Since
    Dec 2013
    Location
    Seattle
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    Quote Originally Posted by CCC-syn View Post
    as usual, i open my game on my android and it has the usual lag (first 20 seconds after game comes up).
    i wanted to click my buildings to collect them, when it suddenly showed up - those fuqing crate sales!!
    of course it would say i bought the 3-crates for 250 GOLD (!!) and of course for such a purchase (worth $20) there will be no confirmation dialog!!!

    i sent a ticket to gree right away. asking nicely for them to reverse this action and refund me.
    HERE IS WHAT THEY ANSWERED ME:
    Hello,
    Thank you for contacting Gree Support.
    We are aware of this lagging issue and are currently in the process of fixing this. I apologize about the inconvenience caused by this, but we appreciate your continued patience!
    I can completely understand. If that happened to me I'd be really upset too. I can imagine how frustrating that must be. But we wont be able to refund you for any crate purchase.
    We always appreciate customers who take the time to give us their feedback. I'll pass what you've said regarding confirmation button,onto our management team so such issues can be taken care of in future update.
    Regards,
    Bruce
    GREE Support


    i am a very long time player and i have spent more than $5000 on this game.
    now i'll have to contact google for a refund.
    whether they'll accept it or not - GOODBYE GREEd & Fuq You!!
    How bout we don't spend any gold until gree fixes this crap

  8. #8
    Steady Scribe John Hannibal Smith's Avatar
    Member Since
    Mar 2014
    Post Count
    67
    Quote Originally Posted by CCC-syn View Post
    as usual, i open my game on my android and it has the usual lag (first 20 seconds after game comes up).
    i wanted to click my buildings to collect them, when it suddenly showed up - those fuqing crate sales!!
    of course it would say i bought the 3-crates for 250 GOLD (!!) and of course for such a purchase (worth $20) there will be no confirmation dialog!!!

    i sent a ticket to gree right away. asking nicely for them to reverse this action and refund me.
    HERE IS WHAT THEY ANSWERED ME:
    Hello,
    Thank you for contacting Gree Support.
    We are aware of this lagging issue and are currently in the process of fixing this. I apologize about the inconvenience caused by this, but we appreciate your continued patience!
    I can completely understand. If that happened to me I'd be really upset too. I can imagine how frustrating that must be. But we wont be able to refund you for any crate purchase.
    We always appreciate customers who take the time to give us their feedback. I'll pass what you've said regarding confirmation button,onto our management team so such issues can be taken care of in future update.
    Regards,
    Bruce
    GREE Support


    i am a very long time player and i have spent more than $5000 on this game.
    now i'll have to contact google for a refund.
    whether they'll accept it or not - GOODBYE GREEd & Fuq You!!
    I had this same thing happen and the same BULL$HIT response from these f*cking crooks. I play this game for the people I have met and NO other reason. Would be an enjoyable experience if Gree wasn't fist f*cking us every chance they get.

  9. #9
    Supreme Scholar Dipstik's Avatar
    Member Since
    Jan 2012
    Post Count
    8,515
    I think the above post might violate the new forum rules, but I can't be sure because the damn things are tl;dr.
    Quote Originally Posted by murf View Post
    Dippy, may be a little harsh in this thread, but he's right...
    Still mad at Bostick.

    I'll be back when the moderation is reasonable. Enjoy the forum you created, Gree.

  10. #10
    Verbose Veteran Molly's Voice's Avatar
    Member Since
    Oct 2013
    Location
    pwning the haters.
    Post Count
    651
    Why would you buy 3 crates if you knew you would regret it later, bro? Maybe next time, try getting only 1 crate and see if you like it first. Otherwise, it just sounds like a case of buyers remorse.





    Voted 2014 People's choice "Best Recruiter" on Kakao.
    It's never too late to be a Molly,
    Interview Today!!!! 393025085

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  11. #11
    Supreme Scholar Dipstik's Avatar
    Member Since
    Jan 2012
    Post Count
    8,515
    I bet he didn't get 3 rares...
    Quote Originally Posted by murf View Post
    Dippy, may be a little harsh in this thread, but he's right...
    Still mad at Bostick.

    I'll be back when the moderation is reasonable. Enjoy the forum you created, Gree.

  12. #12
    Verbose Veteran Molly's Voice's Avatar
    Member Since
    Oct 2013
    Location
    pwning the haters.
    Post Count
    651
    Of course he didn't. We wouldn't be wasting our time on this thread if he had.





    Voted 2014 People's choice "Best Recruiter" on Kakao.
    It's never too late to be a Molly,
    Interview Today!!!! 393025085

    Pecs in effect. I know you hatin'.

  13. #13
    Supreme Scholar mnju_03's Avatar
    Member Since
    Nov 2011
    Location
    Minnesota
    Post Count
    5,379
    i used to get rares all the time.... cold hard cash wins all.
    Quote Originally Posted by Crime City Mark View Post
    Hahaha,

    I have a story about that. I probably shouldn't share it. Kinda lame, actually. Forget I said anything.

  14. #14
    Consistent Contributor mia201's Avatar
    Member Since
    Jun 2013
    Post Count
    136
    Me too....
    I accidentally bought a crate ....

  15. #15
    Articulate Author
    Member Since
    Nov 2013
    Post Count
    404
    Although I agree that GREE should add a confirmation button to splash-screen purchases, we all know they won't because they are a moneymaker. Instead let's all focus on using the "X" button on the upper right of the splash-screens to close them out. It has resulted in zero accidental purchases for me for a good long time.

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