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  1. #16

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    Complaint about gree or not still a complaint

    [QUOTE=sporky123;1290552]This is why I said what I said. If you don't like the way they handle it, stop playing. That message is much louder and more clearer than whining about it on a message board.



    I have not dressed up a complaint. A complaint, once again, would be me expressing dissatisfaction with GREE and I have not. I have simply stated that they do not listen to the whiny complaints so if you don't like it, quit playing.

    Being a paying customer does not guarantee you the right of complaint either. That is equivalent to saying that non-Gold players have no rights to complaint and deserve nothing. Also the medium in which you take your complaint matters much more than the complaint itself. Coming on to the GREE forum and whining about how this sucks and how there are so many bugs does nothing. It's like going to a rally holding a sign up on the highway versus going to the government and having the floor to speak. Use the Support button, in game, to get your concerns heard. Constructive complaints are much better than "Hey GREE, you guys suck and can't get anything right." I'm sure that style of complaint receives SOOOOO much attention


    Here is some examples... Which one do you think GREE will listen to?

    Constructive: http://www.funzio.com/forum/showthre...bal-Domination

    Destructive: http://www.funzio.com/forum/showthre...time-with-Gree[/

    Thee fact that I live in a free democratic society does give me a right to complaint , along with the fact that gree have a complaints procedure , as for the rest I will get to it after I eat , like I said I agree with you about IF YOU DONT LIKE IT DONT PLAY , I also 100% agree on how a person complains , use the complaints system not a forum . That leave

  2. #17

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    Quote Originally Posted by sporky123 View Post
    This is why I said what I said. If you don't like the way they handle it, stop playing. That message is much louder and more clearer than whining about it on a message board.



    I have not dressed up a complaint. A complaint, once again, would be me expressing dissatisfaction with GREE and I have not. I have simply stated that they do not listen to the whiny complaints so if you don't like it, quit playing.

    Being a paying customer does not guarantee you the right of complaint either. That is equivalent to saying that non-Gold players have no rights to complaint and deserve nothing. Also the medium in which you take your complaint matters much more than the complaint itself. Coming on to the GREE forum and whining about how this sucks and how there are so many bugs does nothing. It's like going to a rally holding a sign up on the highway versus going to the government and having the floor to speak. Use the Support button, in game, to get your concerns heard. Constructive complaints are much better than "Hey GREE, you guys suck and can't get anything right." I'm sure that style of complaint receives SOOOOO much attention


    Here is some examples... Which one do you think GREE will listen to?

    Constructive: http://www.funzio.com/forum/showthre...bal-Domination

    Destructive: http://www.funzio.com/forum/showthre...time-with-Gree
    Quote Originally Posted by sporky123 View Post
    This is why I said what I said. If you don't like the way they handle it, stop playing. That message is much louder and more clearer than whining about it on a message board.



    I have not dressed up a complaint. A complaint, once again, would be me expressing dissatisfaction with GREE and I have not. I have simply stated that they do not listen to the whiny complaints so if you don't like it, quit playing.

    Being a paying customer does not guarantee you the right of complaint either. That is equivalent to saying that non-Gold players have no rights to complaint and deserve nothing. Also the medium in which you take your complaint matters much more than the complaint itself. Coming on to the GREE forum and whining about how this sucks and how there are so many bugs does nothing. It's like going to a rally holding a sign up on the highway versus going to the government and having the floor to speak. Use the Support button, in game, to get your concerns heard. Constructive complaints are much better than "Hey GREE, you guys suck and can't get anything right." I'm sure that style of complaint receives SOOOOO much attention


    Here is some examples... Which one do you think GREE will listen to?

    Constructive: http://www.funzio.com/forum/showthre...bal-Domination

    Destructive: http://www.funzio.com/forum/showthre...time-with-Gree
    So because your not talking about gree that means your not complaining ? No a complaint is you showing your annoyance / dissatisfaction of anything and at this point your doing so about people whining , like it or not that is the case , your complaining about others not gree but it's still a complaint .
    Also being a paying customer in relation to is game does give me the right to complain , you saying that means someone who don't pay to play has no right to complaint is kinda dumb , of course they also have the right to complain but under uk law any paying customer has the right to complain for ,many matters but in this case it would be for that of poor service , it says it right there on trading standards site and this government site here https://www.gov.uk/consumer-protection-rights so again under uk law paying customers have the right to complain , non paying customers will have many consumer rights also but those I am unsure of

  3. #18
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    Quote Originally Posted by sporky123 View Post

    Being a paying customer does not guarantee you the right of complaint either.
    Of course it gives you a right. Even non paying players have a right to complain.

    Why do you think ITunes have given a lot of players refunds on their War of Nations Purchases?

    Just don't expect to get any feedback from gree on here.

  4. #19
    I think gree should also listen to free players, but every business should listen to the people that contribute their dollars to your business. My complaint was based on gree not responding to my email. I asked for gold in game to replace the gold I spent compensating for gree's server rollback. I had already invested in getting doom and I don't spend 100s like some people so it was disappointing that gree doesn't care about my business. I thought that some extra gold in game which would cost gree a few mins of a customer service rep's time was perfectly reasonable request to keep a paying customer happy. Apple on the other hand did care about my problem. I recieved an email written to me, listened to my complaint. I then recieved a larger real money refund then I asked for in game. I admit I'm a bit of a spiteful person so I have vowed never to return another $ to greedy's pockets. If you don't like people complaining then stop using the Internet, I'm pretty sure after porn it is the next most popular thing to do. The forum is here to discuss publicly, which means you can rant, complain, give constructive criticism, or talk about what you want to eat for dinner, the only people that should be censored are those who are offensive to others. Just my two cents

  5. #20

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    I see there's been no retort .

  6. #21

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    Quote Originally Posted by Chopsky View Post
    I see there's been no retort .
    "The real meaning of enlightenment is to gaze with undimmed eyes on all darkness."

  7. #22

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    Quote Originally Posted by sporky123 View Post
    "The real meaning of enlightenment is to gaze with undimmed eyes on all darkness."
    Yeah ok , that seems like you can't answer the points I have made so you have came out with some dumb old Greek philosophers quote that of which means nothing in relation to my points or the points you have made . Why can't you just act like a grown up and answer me or try to back up your earlier points , I know why , because you can't and I am correct

  8. #23

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    Quote Originally Posted by Chopsky View Post
    Yeah ok , that seems like you can't answer the points I have made so you have came out with some dumb old Greek philosophers quote that of which means nothing in relation to my points or the points you have made . Why can't you just act like a grown up and answer me or try to back up your earlier points , I know why , because you can't and I am correct
    My willingness to answer your retorts are only shaded by your inability to understand the larger picture. I can "answer" all of your comments but it reality this is an argument that is un-winable by either side. My statements and explanations were made originally and the intent of them still stand. To indulge you though...what if they don't live in the UK? UK law doesn't apply to someone in Iceland

  9. #24

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    Yeah granted , we leave it be apoligies if I was rude or untoward , like I said I agreed with your original statement .
    Altho and I have to add this there is defo a right to complain , we have a right as people of free democratic societies to complain about anything unjust or not fit for the purpose made known .
    Anyways I apoligise and hope you accept , take care .

  10. #25
    Plutonium 238's Avatar
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    Hi Chopsky,
    Please understand that sporky123 is just a bitter person, nothing you can do just try to ignore him

  11. #26

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    Quote Originally Posted by Plutonium 238 View Post
    Hi Chopsky,
    Please understand that sporky123 is just a bitter person, nothing you can do just try to ignore him
    Lol That's funny

  12. #27

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    Quote Originally Posted by Plutonium 238 View Post
    Hi Chopsky,
    Please understand that sporky123 is just a bitter person, nothing you can do just try to ignore him
    You hurt my feelings.

  13. #28
    For +2 years I tried to help GREE improve. All they want is your money! If you haven't realized that you are fooling yourself. They could care less about your concerns... Read the thousands of complaints.

  14. #29
    If you are not respecting the people here tired of the BS you are either a G REE employee or crazy. Why else would you protect the common player?

  15. #30
    I started playing Clash of Clans. Its everything G REE hasn't been able to figure out and more! I see SUP and McGurt there along with all the good factions. Much less money and none of the BS. G REE screwing good people is so 2013. Lol

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