I play this game on two devices, my iPhone and my son's iPod. I had both devices sitting side by side yesterday, and I was collecting on my iPhone. My son came up and excitedly said "Daddy's game! Daddy's game!" and touched his iPod repeatedly. In the process, he sold one of my level 10 boost buildings. I asked CS if they could restore it, but because there's a confirm button, I've been told tough luck.
It's not like I'm asking for them to bring back a building that is no longer available. I paid for this building once before. I paid for the upgrades once before. I used all that time once before. I don't think it's unreasonable to ask to have it restored.
What I do think is unreasonable is them telling me tough luck. In the length of time it took to reply to my inquiry, it could've just been done- and I know for a fact they have restored other buildings for other people AFTER the introduction of the confirm button. I suppose I shouldn't have expected anything less.
I realize I'm going to have some critics tell me to just put on my big boy britches and rebuild and re-upgrade it. Welcome to my blocked list in advance.