KA App "Update"... Breaks The Game! - Page 3

GREE

DECAGAMES Forum - Powered by vBulletin
Page 3 of 4 FirstFirst 1234 LastLast
Results 31 to 45 of 48

Thread: KA App "Update"... Breaks The Game!

  1. #31
    Newbie Cen246's Avatar
    Member Since
    Jan 2012
    Location
    Toulouse, FRANCE
    Post Count
    31
    About last update...
    I had to update due to a game crash that forced me to reinstall.
    I choosed Production server and made it by default.
    Everything is ok with my stats and my iLTQ progression for now.
    New inventory is neither better or worst.
    Stats are now shown in million when you attack a rival.
    Vault is now in user profile without a quick access.
    Let's discover what has been improved and what has been broken.

    KA 547-765-913 / [FKG] Galaad

  2. #32
    Newbie
    Member Since
    Jan 2014
    Post Count
    34
    response from gree from my ticket raised to this problem
    Bruce Williams, Apr 24 05:44:

    Hello,

    Thank you for contacting GREE Support!

    As a possible solution, I would suggest the following:

    --Allow your device to run the game for at least 10 minutes, exit and restart the game

    --Turn off device, restart device

    As a preventative measure, you may want to power off your device once a day to allow for the memory to refresh and the game data to update. If the issue persists, please let us know.

    Regards,

    Bruce
    GREE Support

  3. #33
    Newbie
    Member Since
    Jan 2014
    Post Count
    34
    here is how to get your stats showing correctly till next restart lol


    Just buy a cheap item and it fixes its self

  4. #34
    A close and reopen should also work (and make the LTQ show up again, if it is missing); what the item purchase is doing is connecting with the server which updates everything properly. Everyone's stats/ etc. are still stored fine on the server.

    We'll have this cleaned up ASAP, and we apologize for all the needless confusion.

  5. #35
    Steady Scribe
    Member Since
    Oct 2013
    Post Count
    59
    will accept gree's apology with a donation of gems for compensation
    Guild: Rangers of the North- top 150 free player guild - 849-487-037
    --- Jesters gonna raid ya ---

  6. #36
    Newbie
    Member Since
    Apr 2014
    Post Count
    27
    My attack went down for nearly 3 million, defense 1 million. I closed and reopened few times, nothing help. Very nice.

  7. #37
    Consistent Contributor
    Member Since
    Feb 2013
    Post Count
    195
    Reckon Gree should look up the term "Change Management" and employ someone to do it. Awful, awful release.

  8. #38
    Articulate Author
    Member Since
    Apr 2013
    Location
    Nevada, USA
    Post Count
    435
    Im just wondering... When we attack others this war will their stats be shown to us correctly?

  9. #39
    Verbose Veteran
    Member Since
    Mar 2013
    Location
    Like, y'know, the Valley
    Post Count
    553
    Quote Originally Posted by Iron Maiden View Post
    Im just wondering... When we attack others this war will their stats be shown to us correctly?
    That, Iron Maiden, is the question of the day! Glad it occurred to you, cuz never even crossed my mind LOL

  10. #40
    Steady Scribe discprodigy's Avatar
    Member Since
    Feb 2013
    Post Count
    73
    Yep, but you'll be getting sh!t for cp regardless

  11. #41
    Consistent Contributor
    Member Since
    Jun 2013
    Post Count
    163
    I ignored the faulty update and after the war, installed the later one. How stupid am I ?! Stat drop of 20 mill and lost the building output bonus from this war. Sent a ticket, after reloading, rebooting, uninstalling. Waste of time; still rubbish. Why can't we just update, as in other games and it just works! How hard can it be, really!

  12. #42
    Consistent Contributor
    Member Since
    Nov 2012
    Location
    Alabama
    Post Count
    152
    Quote Originally Posted by Frostpocket View Post
    I ignored the faulty update and after the war, installed the later one. How stupid am I ?! Stat drop of 20 mill and lost the building output bonus from this war. Sent a ticket, after reloading, rebooting, uninstalling. Waste of time; still rubbish. Why can't we just update, as in other games and it just works! How hard can it be, really!
    I was just about to start a thread asking if it was safe to download the update yet! I guess not! Will one of you Mods post when a fixed up date is ready in the App Store? Thanks!

  13. #43
    Steady Scribe
    Member Since
    May 2013
    Location
    Germany
    Post Count
    73
    My stats are down 4mill. Very good from Gree. Why they bring out beta updates?
    Buy a small unit and the stats are back but every time log in the same again.
    Never touch a running system.
    Last edited by Humpty D; 04-29-2014 at 08:28 AM.

  14. #44
    Lurker
    Member Since
    May 2013
    Post Count
    12

    Same thing!

    Quote Originally Posted by vikidefiance View Post
    GREE my game has completely gone now i have to start from the scratch now..? Its like starting to play the game new now i have to start from lvl 1 wtf..? is it going o be fixed or should we just quit the game and enjoy real life..??????
    Same thing happened to me, maybe this is the time to quit this game! Horrible company!

  15. #45
    Social Media Manager
    Member Since
    May 2014
    Post Count
    1,901
    Quote Originally Posted by Ector View Post
    Same thing happened to me, maybe this is the time to quit this game! Horrible company!
    Have you submitted a ticket for this? Did you switch devices?

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •