Gree, do you know why your Customer Service has a bad rep and you get frustrated scoffing when you tell people to send a ticket?
Before last WD, my game locket up on my iPad. I tried everything. So I deleted it and reinstalled it. Which worked. Except when I opened it, I had someone else's cruddy lvl 4 acct instead. I immediately sent in a ticket from that device, knowing how important the device ID is. I got the generic emails back closing the ticket. It wasn't fixed prior to last WD or even this cycle. I sent replies in to the messages I received and finally received a reply, giving me a series of hoops to jump thru. I had to find a friend who would post to my wall, done. I had to find a list of info, receipts, date of last login. I provided everything. I received an email 2 days ago saying that my account has been fully restored to the device. But... it hasn't! I have logged into MW as instructed in the email about a dozen times over the last couple days after getting the email. It is STILL not my account!!!
I don't know what the deal is, but I am just about fed up. We are nearly to another WD. To make matters worse... I am the FL! I can't even be booted from the faction so that I not a waste of space! I can't assign Fl to someone else. FIX THIS!
The ticket number, in case anyone who can actually do anything about it happens to be motivated enough to try: 1499680