Can't recover account. What to do?

[Sent]

I used to have an account on Bluestacks until Bluestacks stopped working for me. I recovered this account to my phone (where I have my main save on) just to check on it. I tried to recover my other account and it gives me this:


Not sure who to e-mail or what to do. Halp pls.

EDIT: I did have an e-mail bound to the account. Unsure why it would give me this.

[sxespanky]

how long have you had it "bound"? i believe it only binds for 3 hours...

[TehOnlyOne]

Binding only last 3 hours
Best is to contact Gree customer support and hope for a response
Goodluck bro

[Sent]

how long have you had it "bound"? i believe it only binds for 3 hours...

Binding definitely doesn't last three hours since the account I recovered I haven't played on in a few weeks (and I bound it over a month ago).

EDIT: When you bind, the code that is e-mailed to you (to confirm the bind) only lasts three hours, not the actual bind itself (that would be stupid).

EDIT2: Ended up using the "Support" thingy in-game. Let's hope they don't take forever to respond.

[sxespanky]

[Sent]

Doubt I'll be getting the Spider Cape/Green Kal. RIP.

[sxespanky]

this company really needs some restructuring. wonder if you can connect them to the BBB and report them for their untimely responses?

[Sent]

this company really needs some restructuring. wonder if you can connect them to the BBB and report them for their untimely responses?

Well this is the first time I've had to e-mail them about anything. I only e-mailed them today, but if they don't respond within 48 hours then that's just absurd.

[sxespanky]

ive emailed them before, you just get an auto email about 2 weeks later asking if you still have the same problems.

[Dark Prince]

Id say realistically youre looking at 3-4 days for an automated response and then another 3-4 days after that, supply info and then 2-3 days after that

[Amidani]

Total noob here, but he said he was trying to get it on his phone where he already has his main account. Can you have multiple accounts on a single device?

[Sent]

Total noob here, but he said he was trying to get it on his phone where he already has his main account. Can you have multiple accounts on a single device?

I had my main account on my phone. I recovered my other account (to my phone) to check on it. I tried to recover my main account back and it doesn't let me.


I don't see why we have to "bind" our account to a device. Why can't we just register the account with a (username/)e-mail/pass.

[Amidani]

I had my main account on my phone. I recovered my other account (to my phone) to check on it. I tried to recover my main account back and it doesn't let me.


I don't see why we have to "bind" our account to a device. Why can't we just register the account with a (username/)e-mail/pass.

I assume it's so people don't have a dozen alts on a single device to get the friend rewards or to populate their own guilds. *shrug*

[Dark Prince]

Double 'shrug'

[Sent]

I assume it's so people don't have a dozen alts on a single device to get the friend rewards or to populate their own guilds. *shrug*

I don't see how this would change anything. The system would work the same way it does now except you'd have your account registered, making it easier to recover. It wouldn't be a log out and create a new account system. You'd always be "logged in" (how the system is now) except that you can attach an e-mail and a password to your account.