Mobs Not Spawning for the 24 Hr Quest

[SnapOpera]

Hey guys-Snap Opera here--my apologies for the delay in posting, as our forums were down for maintenance for a bit.

We are currently working on a solid fix for this issue, and the deploy will be out soon.
Thanks for sending in all of the reports, guys!


Edit: There was some additional snags with the fix, but things should be looking okay again soon. Event is extended by SIX hours now, which I'm pretty happy about!

Thanks for being so patient, everybody.

[Perfuzzie]

its been 6 hrs since the quest started and is still not fixed , 3 hours extension is not fair .... only for Gree of course ...

[Totalwar]

Be worse for us in UK nearly bedtime here 11pm GMT so by the time we get up and get back from work quest will be nearly finished.

[Raghan]

Hey guys-Snap Opera here--my apologies for the delay in posting, as our forums were down for maintenance for a bit.

We are currently working on a solid fix for this issue, and the deploy will be out soon. Time will be extended by three hours as well.

Thanks for sending in all of the reports, guys!

SoapOpera, Thanks for the update. Like others here I sent my ticket in almost 5 hours ago for a silly problem on a work night. Now at almost 11:30 pm UK time I will be going to bed shortly. Please can you explain why a paltry 3 hour extension to this quest is fair compensation to those effected. Thank you

[StrictNine]

Kills are not counting now.

[this_is_my_user_name]

Mobs there now, no green arrow. Kills not counting. Well done.

[Big-G]

Please sort this out GREE, the ltq started at 5pm GMT, nearly 7 hours later and it's still not fixed.
A 3 hour extension is not enough for paying customers!

[KarenWill]

I expected that too, looks like GREE enjoy fu*king us

[SnapOpera]

Hey guys, it looks like we hit some snags with the fix---I'll keep you updated. My apologies for the frustration!

[StrictNine]

Hey guys, it looks like we hit some snags with the fix---I'll keep you updated. My apologies for the frustration!

Seems to be working, thanks.

[SnapOpera]

I edited this post, btw. We're extending the event 6 hours.

[KarenWill]

I edited this post, btw. We're extending the event 6 hours.

Thanks! It's there and the kills count

[Tojo]

Thanks. Nice news

[Silent follower]

Problem gone with a update, thus removed the question.

[Raistlin-MN]

What time did the event actually start? I woke up this am to work on it and at 7am, I'd swear it said 11 hours left, which would end the quest at 6pm CST or 4pm PST. When I went back I to the game, though, it changed to 8 hours remaining, which would end the quest at 3pm CST, 1pm PST.

So what's the deal here? If the quest did start at 10am PST, the 4pm PST makes sense...the 1pm PST start makes no sense, since the start would have been 5am PST and I know for sure the quest was not running when I woke up yesterday morning.

Please clarify unless there's something horribly wrong with my math (highly possible since I'm only 1 coffee into my day).

Easiest way to answer? What time did the quest actually start?