I'm just appalled at Gree Support

[ploop]

My friend sent a ticket to get his account back.

1) Support didn't give account back even with replies and closed ticket
2) Said don't send anymore tickets

WTF! That's not right. Mods care to clarify?

[Idiosyncrasy]

^ You kind of hijacked this guy's thread. I just click the "X" in the top right corner of any splash screen to avoid that issue.

[GucciMane]

^ You kind of hijacked this guy's thread. I just click the "X" in the top right corner of any splash screen to avoid that issue.

You kind of didnt read my post so I'll kind of dismiss you the same way you dismissed me.

[Idiosyncrasy]

You kind of didnt read my post so I'll kind of dismiss you the same way you dismissed me.

I read your post, and I even offered my counter resolution to your problem. OP was about his friend's account and the lack of Gree support. Your response was about neither issue, but instead a separate unrelated issue. U mad, kind of?

[The Huz]

I sent in a ticket to my game back 10 days ago and haven't even got a response other than the automated "usually high volume get to you as soon as possible" bs

[ploop]

A&F or CJ or Sirius care to clarify?

[Hedley]

Don't feel too bad. I actually got told to restart my device.

Talk about old school.

[ploop]

Don't feel too bad. I actually got told to restart my device.

Talk about old school.

Lol. Educate your support people please.

[CJ54]

My friend sent a ticket to get his account back.

1) Support didn't give account back even with replies and closed ticket
2) Said don't send anymore tickets

WTF! That's not right. Mods care to clarify?

ploop, no offense, but there isn't any actionable information in this that we could use to track down the incident and find out. Unless you have a ticket # or email address, this is just hearsay.

The only case we do something like this is specifically if someone was trying to (or had tried to) in the past gain someone else's account besides their own (or not provide enough evidence that it was their own account) and then they continued to send tickets after we told them no.

[ploop]

ploop, no offense, but there isn't any actionable information in this that we could use to track down the incident and find out. Unless you have a ticket # or email address, this is just hearsay.

The only case we do something like this is specifically if someone was trying to (or had tried to) in the past gain someone else's account besides their own (or not provide enough evidence that it was their own account) and then they continued to send tickets after we told them no.

Ok then, but I know my friend never did that. i'll post the ticket #'s when i get a response CJ. But can you please give him his account back?

[Swag-Goddrick]

Mod Edit: Language

[HavingFun]

Ok then, but I know my friend never did that. i'll post the ticket #'s when i get a response CJ. But can you please give him his account back?

Don't be so gullible. It's the Internet and you don't know for sure.

[ploop]

Don't be so gullible. It's the Internet and you don't know for sure.

It's called external chat apps and i asked him.

[Luv4UR Mom]

Because anything typed on an external chat app is a guaranteed truth!

[vincent4221]

I have had friends that no longer are playing because their devices did not update to the new events or it took hours to update and they had to leave the game on which drained their battery.

I lost a very good member of my syndicate because he reformatted his phone and forgot to backup his character. He then contacted Gree and they did not help him because he could not remember the specific last day he logged in. He answered everything as best as he could, but they literally just copied and pasted the same questions and responded with that. They just need a better Tier 1, Tier 2 helpdesk system. Surely they are making enough money .