I have the same problem as you stated in #1. It crap that I have killed all these bosses and have not got any of the rewards for doing so.okay,
1. We have two kids in our family that never had the counter show up at all. Level 30 and Level 24 to this day of event they have no counter for event. So they have been killing and haven't gotten a single kill prize other than loot prize.
2. How do you justify taking a level 229 player from 63 kills to 10 kills with no explanation and I have had to battle back to 58 kills. We aren't the programmers....how do we know what a glitch is or not.....they seem to happen so often...we don't really know what to expect....
3. So everyone that you took kills from...you didn't take xp points from
4. The solution so far is to only give gold back to the folks that spent gold? Who is that fair for the people that spent time?
5. Everyone that went full tilt gets to stay and the ones that were confused and didn't know what to do and sent tickets right away are just out of luck
you really have done nothing to help the majority of the the folks impacted that sent a ticket. They are going to go away dissatisfied again and will ultimately only take so much. CJ .....you guys really need to take a lesson from Nordstrom and their return policy (They openly say, "If you bought it, tried it, and decided you didn't like it, bring it back in) Make this right for everyone....fix your customer service issues wait and watch folks come back and spend more. What do you have to lose. Is what you are doing really working? I have tickets that are unanswered i have pmed you about after you about trying to get a resolution to...still no answer. This event was a nuclear meltdown and needs to be fixed better than what you have done....something greater than what we expect for once would be nice.
the fly fisher