Thread: Ummmmm....?
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01-27-2014, 08:32 AM #16iOS GUILD: THE PALE RIDERS
LVL: 75 (maxed bonuses)
GW1: 59 GW2: 75 GW3: 56 GW4: 79 GW5: 70 GW6: 71 GW7: 35 GW8: 45, GW9: 46, GW10: 34, GW11: 91 GW12: 21, GW13: 35, GW14: 25, GW15: 16, GW16: 46 GW17: 20, GW18: 32, GW19: 30! 3 Guild Alliance for Armor Wars - 5th Silver Chromatic (FTB), 5th Arclite Shroud.
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01-27-2014, 10:31 AM #17
- Join Date
- Jan 2014
- Posts
- 435
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01-27-2014, 10:44 AM #18
Gree customer service sucks big donkey @#$?s
Good luck getting anything done about it. But they could be quick to punish the player for the glitch which is against their TOA. But you call them out for doing the same thing and all you get is "our engineers looked onto the problem and fixed it. Case closed". Referrancing the 12hr 30min sandstorm chest glitch where they took everyones money like crazy but did they refund any of it? Nope. Case closed? BS! Fixed it? BS! Did i get my gems back for the 60-70 chests i opened in the first 5 min? Nope. Did i get comped the armor that i wouldve most certainly had if it wasnt broke? Nope. I will keep sending you idiots 3+ emails a day until you make it right. You want us to stick to the rules. You should be held to a higher standard because we pay your salary.
So to you gree i say a big @&€% you!
Long live The Rainbow Room.
That is all.Proud member of The Rainbow Room
K & D XBC-CVY-PWW
Level 100+ Does it really matter past that?
⬆️⬆️⬇️⬇️⬅️➡️⬅️➡️🅱🅰START
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01-27-2014, 11:12 AM #19
- Join Date
- Aug 2013
- Location
- Cor blimey mate, what are you doing in me pockets!?
- Posts
- 452
[BACK WITH NEW ACCOUNT]
WCP-WXR-FMX (Android)
In-Game Name SA Veeke DSB
Level: 80+
Maxed: N/A
WIP: Chaotic Hellguard + (28/99) Voidwalker's Shelter + (23/99) Explorer's Piecemail (23/99) Summoner's Garb (17/99) Rivenborn Aegis (10/99)
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01-27-2014, 11:20 AM #20
- Join Date
- Aug 2013
- Posts
- 744
IGN: FL TAD
Level: 132
Guild: The Fat Lards
Dragonforge: Frigid Soulgard (84)
Epics: Angelic Battlemail (max), Manipulator's Souplate (max), Gunslinger's Trappings (max), Raptor's Embrace (max), Explorer's Piecemail (78), Explorer's Piecemail+ (max), Champion's Battlegear+ (max), Summoner's Garb (max), Voidwalker's Shelter+ (58), Technomancer Armor (31)
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01-27-2014, 12:00 PM #21
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01-27-2014, 03:01 PM #22
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01-27-2014, 08:18 PM #23
No, it's because they have 4 people responding to 100s of unique tickets a day when they should have 20. Or whatever the numbers are, they don't employ the correct staff.
You think they're mindless automatons that can't recognize dozens of tickets from one email address?
The "case closed" stuff is annoying, though, when the case is clearly not closed. I have a guildie whose account was just deactivated or something for no reason and GREE tells him nothing more than that his account is gone.
That isn't "case closed" in my mind. That is "case very GD open" and it needs to be fixed.
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01-27-2014, 11:42 PM #24
- Join Date
- Jan 2014
- Posts
- 17
Use Google Play bro, go to wallet.google.com. get the long digit number with the "." In the middle, tell them you want a refund, there is a form for it I found in the FAQ about a refund.
Mephistopheles: Levl 1XX using Blazeborne Vanguard 75/90 20xx/18xx
Lucifer: using Asherah's Armor 70/70 14xx/14xx
Tiamat: using Tempered Battlegear 70/70 18xx/14xx
Baelzebub: using Spartan's Wargear 22/70
Kutulu: using Armor of Glacius 35/70 14xx/14xx
Baal: using Dark Prince's Armor 5/50
Guild Master of The Forsaken Ones
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01-27-2014, 11:48 PM #25
- Join Date
- Jan 2014
- Posts
- 17
I posted this before, but goto. Wallet.google.com open your account and find the transaction number, its like 28 numbers with a "." In the middle. Surf around till you find the refund area, put in the info, and check that you wana refund. Trust me, it works bro...
***edit***
Sorry, just wanted to say Google Play handles the payment, so don't wait for gree, take it to the source.Last edited by balldeep; 01-27-2014 at 11:52 PM.
Mephistopheles: Levl 1XX using Blazeborne Vanguard 75/90 20xx/18xx
Lucifer: using Asherah's Armor 70/70 14xx/14xx
Tiamat: using Tempered Battlegear 70/70 18xx/14xx
Baelzebub: using Spartan's Wargear 22/70
Kutulu: using Armor of Glacius 35/70 14xx/14xx
Baal: using Dark Prince's Armor 5/50
Guild Master of The Forsaken Ones
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01-28-2014, 03:37 PM #26
- Join Date
- Nov 2013
- Posts
- 59
I would like to work at costumer support of KD :P
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01-28-2014, 03:38 PM #27
- Join Date
- Nov 2013
- Posts
- 59
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01-28-2014, 11:46 PM #28
I hope the small update fixed it now as well as the roc feather
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01-29-2014, 02:40 PM #29
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01-29-2014, 04:23 PM #30