How to get your ticket replied to faster. Thanks Gree support!

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Thread: How to get your ticket replied to faster. Thanks Gree support!

  1. #1
    Prominent Poet ploop's Avatar
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    How to get your ticket replied to faster. Thanks Gree support!

    I decided to get my old account back. Of course the Indians spammed my wall. Wow and people still think you are good. No wonder i left. Really glad I did it!( Both)

    I sent a ticket at 10:43 EST time. 2 hours later i sent another ticket asking for the status of my first ticket. That means that you have a better chance if you submit a ticket asking for the status. I am 2/2 under a week when i did this. I got a reply 4 hours later. After replying a few times i got my account back in under 12 hours. If your ticket isn't responded to, do what I did

    Thanks Annie Andrist from Gree support!!!!!
    Quote Originally Posted by Molly's Voice View Post
    Gay syndicate you say? Been there, done that. 2013 called, it wants the Molly Maguires back.

  2. #2
    Verbose Veteran
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    Apr 2013
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    So best way is to flood their support with status updates, cool thanks for the tip.
    Hey look a banana.

  3. #3
    Prominent Poet ploop's Avatar
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    what no! once a day and they will get back to you. Your welcome
    Quote Originally Posted by Molly's Voice View Post
    Gay syndicate you say? Been there, done that. 2013 called, it wants the Molly Maguires back.

  4. #4
    Newbie
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    I find that being polite in correspondences works well too.

  5. #5
    Prominent Poet ploop's Avatar
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    Quote Originally Posted by JimCC/MW View Post
    I find that being polite in correspondences works well too.
    Yes that is the correct way but that doesn't work all the time.
    Quote Originally Posted by Molly's Voice View Post
    Gay syndicate you say? Been there, done that. 2013 called, it wants the Molly Maguires back.

  6. #6
    Verbose Veteran
    Member Since
    Dec 2013
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    I was polite in my most recent ticket & they blocked my email.. lmao
    No, I'm not who you might think I am.

    Quote Originally Posted by krimesity View Post
    can someone paypal me $4,100.00 so I can buy enough in-game cash to get the weapon?

  7. #7
    Prominent Poet bravo 6 vk's Avatar
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    Quote Originally Posted by ploop View Post
    Thanks Annie Andrist from Gree support!!!!!
    Yep, just like mine, got mine in 11hrs, no additional status mails, just one polite mail with all the info
    BRAVO 6 lvl167 7B/3.3B 172mil IPH
    Asphalt Assassins



  8. #8
    Verbose Veteran
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    Quote Originally Posted by bravo 6 vk View Post
    Yep, just like mine, got mine in 11hrs, no additional status mails, just one polite mail with all the info
    Did that include iTunes/Google Wallet info? One of my guys is trying to get his account back & they're requesting info about his google wallet acct. Probably for security purposes to verify its his account. Never heard of that being part of the recovery info needed tho
    No, I'm not who you might think I am.

    Quote Originally Posted by krimesity View Post
    can someone paypal me $4,100.00 so I can buy enough in-game cash to get the weapon?

  9. #9
    Prominent Poet bravo 6 vk's Avatar
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    Quote Originally Posted by RealTeflonDon View Post
    Did that include iTunes/Google Wallet info? One of my guys is trying to get his account back & they're requesting info about his google wallet acct. Probably for security purposes to verify its his account. Never heard of that being part of the recovery info needed tho
    Nope. Just the usual mafia code, name and level
    BRAVO 6 lvl167 7B/3.3B 172mil IPH
    Asphalt Assassins



  10. #10
    Verbose Veteran
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    I wonder why they're hassling him then.
    No, I'm not who you might think I am.

    Quote Originally Posted by krimesity View Post
    can someone paypal me $4,100.00 so I can buy enough in-game cash to get the weapon?

  11. #11
    Prominent Poet ploop's Avatar
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    Quote Originally Posted by RealTeflonDon View Post
    Did that include iTunes/Google Wallet info? One of my guys is trying to get his account back & they're requesting info about his google wallet acct. Probably for security purposes to verify its his account. Never heard of that being part of the recovery info needed tho
    nope i just gave my level ingame name and code. try what i did and see.
    Quote Originally Posted by Molly's Voice View Post
    Gay syndicate you say? Been there, done that. 2013 called, it wants the Molly Maguires back.

  12. #12
    It really, honestly just depends on what else is going on in the ticket queue. Also, yeah, we've increased the security questions, but sometimes we can verify from this side.

  13. #13
    Prominent Poet ploop's Avatar
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    Quote Originally Posted by CJ54 View Post
    It really, honestly just depends on what else is going on in the ticket queue. Also, yeah, we've increased the security questions, but sometimes we can verify from this side.
    when i send tickets and don't send another one asking for the status, it NEVER gets replied to or it takes weeks. CJ, tell annie (support specialist)good job!
    Quote Originally Posted by Molly's Voice View Post
    Gay syndicate you say? Been there, done that. 2013 called, it wants the Molly Maguires back.

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