Thanks, Customer Support

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Thread: Thanks, Customer Support

  1. 01-13-2014, 10:51 PM #1
    bravo 6 vk
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    Smile Thanks, Customer Support

    I had to factory reset my phone and lost my account.
    I sent in a ticket with all the info and BOOM! They restore it in only 11 hours!
    Wow, I thought it would take weeks, but really, thank you support!
    Special thanks to Annie Andrist
    BRAVO 6 lvl167 7B/3.3B 172mil IPH
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  2. 01-13-2014, 10:54 PM #2
    Ev0l
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    Congratulations
  3. 01-13-2014, 10:54 PM #3
    bravo 6 vk
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    Quote Originally Posted by Ev0l View Post
    Congratulations
    thank you!
    BRAVO 6 lvl167 7B/3.3B 172mil IPH
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  4. 01-13-2014, 11:48 PM #4
    Sleazy_P_Martini
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    i think stuff like this is pretty easy for them to handle. I've always had fast response times for these kinds of requests. I guess its other things that require a lot more research, that take a long time to resolve.
  5. 01-14-2014, 12:48 AM #5
    HTCBC
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    It makes it easy if you give then the right information. I always save a copy of my settings every couple of months.

    It has all the information they need. Maybe we should put up a guide so people can see how to do it?
    "The pot calling the kettle black"
    Quote Originally Posted by PedroPimples View Post
    I won't shut up no, I will ignore someone who has not had any constructive posts in there entire time hiding behind a fake forum account though.
    Quote Originally Posted by PedroPimples View Post
    I'd also like to add this is not true. I was never helpful whether it was my time of the month or not.
  6. 01-14-2014, 12:59 AM #6
    bravo 6 vk
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    Quote Originally Posted by HTCBC View Post
    Maybe we should put up a guide so people can see how to do it?
    A&F had put up a video on how to transfer, but if you lost your account, send a ticket with:
    Name of old character, level, mafia code, device type and last login time &
    Name of new character starting from the beginning, level & mafia code.

    That's all, if you have all the information correct, they do it pretty fast
    BRAVO 6 lvl167 7B/3.3B 172mil IPH
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  7. 01-14-2014, 01:10 AM #7
    djonny88
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    its a wonder. really great
    Yeah, my English is bad... just get used to it...
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    I might look like a noob, but if u dislike it buy gold for me.
  8. 01-14-2014, 02:13 AM #8
    hitrasali
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    nuoi con bang sua me rat tot cho ba me va tre em
    mang thai

    sữa cho bé

    sữa cho trẻ sơ sinh

    sữa bột
  9. 01-14-2014, 02:35 AM #9
    HTCBC
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    I back up my

    Player ID:
    Device ID:
    Android ID:

    and everything else below it, as a double back up
    "The pot calling the kettle black"
    Quote Originally Posted by PedroPimples View Post
    I won't shut up no, I will ignore someone who has not had any constructive posts in there entire time hiding behind a fake forum account though.
    Quote Originally Posted by PedroPimples View Post
    I'd also like to add this is not true. I was never helpful whether it was my time of the month or not.
  10. 01-14-2014, 03:11 AM #10
    Sleazy_P_Martini
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    Quote Originally Posted by HTCBC View Post
    I back up my

    Player ID:
    Device ID:
    Android ID:

    and everything else below it, as a double back up
    that's what she said!!!!

    stay out my kool aid foo!!!
  11. 01-14-2014, 06:07 PM #11
    OneHoop
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    Lucky you. I've been locked out for a week now.

    Started late June 2012.
  12. 01-15-2014, 02:46 AM #12
    bug
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    Quote Originally Posted by bravo 6 vk View Post
    I had to factory reset my phone and lost my account.
    I sent in a ticket with all the info and BOOM! They restore it in only 11 hours!
    Wow, I thought it would take weeks, but really, thank you support!
    Special thanks to Annie Andrist
    I have waited 5 DAYS with the same problem and no response at all from Gree. At some point I will be so far behind from the lodt time that it will be pointless to return. Please help!! My tivket is 1288410
  13. 01-15-2014, 03:26 AM #13
    bravo 6 vk
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    I must be really lucky then!
    Good luck with yours and make sure you sent all the right info!
    BRAVO 6 lvl167 7B/3.3B 172mil IPH
    Asphalt Assassins


  14. 01-15-2014, 04:11 AM #14
    CCKallDAY
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    Quote Originally Posted by hitrasali View Post
    nuoi con bang sua me rat tot cho ba me va tre em
    Yes, I know.
    Proud Leader of CCKkillers
    Join room [cck recruiting] on palringo, and we can talk.
    Quote Originally Posted by Rorschach139 View Post
    @ CCKalDAY: Thank you!
    Quote Originally Posted by therealbengie View Post
    thanks CCKallday
    Quote Originally Posted by Dirty Larry View Post
    I wish I could punch this thread in the face
  15. 01-15-2014, 06:25 AM #15
    Noob13
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    I've been waiting since Sunday. Got an initial response in about an hour then nothing since
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