A letter from a number of Factions

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Thread: A letter from a number of Factions

  1. #1
    Articulate Author
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    Dec 2013
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    Post A letter from a number of Factions

    Dear Gree,

    We are reposting a slightly revised letter, even though we do not believe our original letter (which has now vanished from the forum) was confrontational at all. We are trying to raise issues that affect the vast majority of players in the game and we are trying to engage with you on these issues. We are, in fact, trying to help you make the game better for everyone so people will play - and pay - for longer. Please do not delete this post but instead let us all engage on these issues. There is no better place to discuss all things Modern War, than right here.

    This letter is being sent to you on behalf of a significant majority of the top-ranking factions in your game, “Modern War”. The factions who have been involved in the discussions leading up to this letter have added their names at the bottom. All other factions are asked to show if they support the content of this letter on the official forum.

    Our factions house some of the most active players in the game and account for a significant amount of the total in-game “gold” spend (and thus revenue that you make from this title). Please therefore give this letter the attention it deserves.

    We all love playing this game but, frankly, the game has a number of substantial issues that affect our enjoyment of it so much that are reaching the tipping point where we question whether it is worth paying for it. Most of these issues have been around for some time and there have been many pleas, from all quarters of this game’s fan base and for many months, for you to do something about this. Yet we have seen very little action on your part; in fact some of the issues are simply getting worse.

    Below is a list of the most significant issues we need you to address.

    1. Only “officers” should be able to declare war: Currently anyone in a faction can declare war. Disgruntled team members have used this to mess up the entire faction’s strategy. In light of some of the more recent changes to the game, where timing of declaring war is key to protect a team’s massive financial investments made in the run-up to the war, this is not an acceptable state of affairs. Despite our best checks we cannot prevent rogue players from taking matters in their own hands and creating chaos for 59 other players - and real money down the drain. That is not fair. The solution is that, like the “Raid Boss” event, only officers of the faction should be able to declare war.
    2. Factions should only face each other once per war: Currently, the “match-up” system that you use results in significant wait times before some top factions are paired in battle. These wait times affect our ability to complete the faction events that are part of the war. In addition, some of the top factions are all but untouchable, yet some factions are paired with the same untouchable (to them) factions multiple times in a single war. That is completely unfair and takes the enjoyment out of the game for many players. Why can you not change things, so one faction can be paired with another faction only once every war (and relax the other variables in the matchup algorithm to broaden the search field for a match-up quicker)? This should remove a significant number of issues that all factions currently face and would make the game more enjoyable to all of us.
    3. More transparency is needed: The entire Modern War community feels done in by some of the latest events, especially the Cuban medal debacle. Had we known the final rewards would be handed out as part of the faction event (which is achievable by only a handful of players), a significant number of players would not have spent as much money as they had chasing a goal that is all but impossible for them to achieve. Others would have adopted different strategies during the Cuba World Domination event. As it turns out, most of us were disappointed and felt done in by Gree. It is simply not acceptable to withhold crucial information from paying consumers. In future we demand sufficient detail about events to help us decide whether we will complete them - and no more omissions either. In addition, no players should obtain information about upcoming events, etc. before the rest of the players - this includes players involved in beta testing. We should all have an equal chance at success.
    4. Cost of the game and missions has reached ludicrous levels: Recently the cost to finish events within the game has increased exponentially, so much so that established players are packing their bags and new players simply cannot justify spending that much on a video game. The solution that you seem to have landed on is to try to get even more revenue from an ever-reducing paying player pool: us, the factions that support this letter. By making events cheaper you will keep existing players, they will spend longer and new players have a chance to get in on the spending. This may even improve your revenues from the game, but as of now you are pricing yourself out of the market. Drastic cost reductions are needed.
    5. Attack win/loss ratio and points fluctuations are unacceptable: Two of the most irritating things for all players in the game are when a player with far superior attack stats loses to a player with far lower defense stats, and that (during wars) the points awarded for defeating the opponent fluctuate wildly - even though everything is the same from one hit to the next. The only thing we can conclude from this is that your algorithm deliberately produces these results to force us to spend more gold. The opposite is true: this blatant attempt at increasing our gold usage puts us off wanting to spend gold in the first place and makes the gaming experience far less enjoyable. Please fix this so that players who have attack stats that are higher than the opponent’s defense stats will win most times (and alway if the attacker is 10% stronger than the defender), and make points awarded per hit during wars consistent.
    6. Gold purchase confirm button: As you have been made aware in the past, players often experience “lag” when tapping the screen. Then, when they tap again (because it appears the game had not registered the first tap), they actually tap on the next screen, exactly in the place where a gold spend button appears. A gold transaction is then registered - completely inadvertently by the player. Inadvertent gold purchases also frequently happen when a player touches the screen by accident. It is then up to us to try to persuade you that the purchase was accidental. It should not be this way. All gold transactions should have a “confirm” button - with one exception, the energy refill button in war. Since some gold spend transactions already have this feature, we expect it will not be technically impossible to roll this out?
    7. Improved quality assurance: When was the last time we had an event without some glitch, error or problem? Even long-established events now sometimes start with some new problem. For the amount of revenue you receive from all of us through this game, we really expect much more in terms of quality assurance.



    We are placing a copy of this letter on the game’s online forum to allow players in other factions to be aware of what is going on and what we are doing, both for ourselves and for them. We hope they would endorse this letter by placing their names on the forum, beneath this letter, since the issues above are the same issues that EVERYONE in this game is complaining about.


    Yours,


    Templar Knights Order
    Celestial Army Generals
    Hot Toddy
    Sealteam-6
    Templar Boogie Knights
    REDRUM
    British Legion
    Delta Force Troops
    Pirate United Social Society
    Elite Rangers
    Strength & Honor
    Insane Clown Faction
    Army of Darkness
    Umbrella Corp
    Destroyers
    Santa’s Little Helpers
    Dogs of War
    Martini
    Team Mojito
    Rum n Coke
    RIP SUP
    Five finger discount
    High Aces
    High Aces Juniors
    Dog Soldiers
    Celestial Army Soldiers
    Ace Hold
    McGurt Assisted Living

    Mafia Shmafia
    Texicans
    3o7 Berlin Bombers

    UK Invasion Force

    Str8fox
    Str8tkn
    Sorry Better Luck Next Time!
    Last edited by RetiredAndHappy; 01-25-2014 at 05:31 AM.

  2. #2
    Prominent Poet
    Member Since
    Aug 2013
    Post Count
    294
    If they closed the other thread i'm guessing they will do that here as well. Good luck with your stance.. hopefully we see some action by gree asap.
    Justice League (Beyond The Dead)

    Finished first place in every war. Recruiting active players for our 4 teams. https://groupme.com/join_group/6757157/wRRGFR

    I am the Commentator of Comments

  3. #3
    Articulate Author
    Member Since
    Dec 2013
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    302
    Slightly revised

  4. #4
    Consistent Contributor
    Member Since
    May 2013
    Post Count
    139
    A call to all factions to get together so GREE can make this game better for all of us to play
    Time to give and not just take GREE

  5. #5
    Lurker
    Member Since
    Dec 2013
    Post Count
    5

    #3

    Specific to item 3 Gree.

    The issue isn't with that players made flawed assumptions, it's that you, the developer made a flawed assumption, that you don't have a responsibility to clearly communicate what is required to receive units marketed in your events or goals (particularly given that gameplay for the first several weeks was all individual based why would you assume that players would think that changes in the final 3 days).

    Last question on Cuba medal event. How would an individual player not a member of a faction have completed the medal event if they had received every medal up to that point?

    I saw a screenshot of a reply from Gree on the first letter and their responses before the original thread disappeared. I'd like to see them respond to a less "confrontational" thread.

  6. #6
    Articulate Author
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    Dec 2013
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    302
    I have been impressed with some of the communication that is given to CC players within their announcements section. I personally believe similar announcement should be made for MW.. e.g. listing rewards for events

  7. #7
    Articulate Author
    Member Since
    Sep 2013
    Location
    Leeds
    Post Count
    402
    I'm looking at some of teams on that list and thinking 'wow, gree have to listen now'.
    What gets me and probably 99.9% of other people is how gree always respond to emails with something like 'we always take player's thoughts and views into account so we can improve in the future'. Well, gree, here's your chance to respond to player's 'thoughts and views' so stand up to your word and deliver, for the game's sake

  8. #8
    Consistent Contributor
    Member Since
    Dec 2013
    Post Count
    45
    Yawn, and yet 95% of these factions still spend gold upon gold for events while at the same time complaining how they are unfair and not worth it.

    So ye trolling forums vs not spending gold in game. Which one you think Gree is likely to take notice?

  9. #9
    Newbie
    Member Since
    May 2013
    Post Count
    27

    Support

    Captain kush finished 211 in Cuba supports these changes players are getting burnt out how about some inventory management option .... Maybe a kill unit button for the 20k useless units I have

  10. #10
    Articulate Author
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    Dec 2013
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    302
    Quote Originally Posted by I Am Legend View Post
    Yawn, and yet 95% of these factions still spend gold upon gold for events while at the same time complaining how they are unfair and not worth it.

    So ye trolling forums vs not spending gold in game. Which one you think Gree is likely to take notice?

    Hi

    We have put a lot of effort into this and spent a considerable amount of time talking to each other regarding the issues mentioned above.. So lets try to keep this constructive and remember the purpose of this thread

    Cheers
    David
    Last edited by RetiredAndHappy; 01-07-2014 at 01:35 PM.

  11. #11
    Newbie
    Member Since
    Feb 2013
    Post Count
    44
    This would be great if gree made these improvements. Let's hope they do

  12. #12
    Lurker
    Member Since
    Jul 2013
    Post Count
    3

    Many faults need looked at deeper

    I agree with everything said above !! Many times I have been let down a would to see change

  13. #13
    Lurker
    Member Since
    Jan 2014
    Post Count
    4
    Some excellent points made

  14. #14
    Articulate Author
    Member Since
    Oct 2012
    Post Count
    340
    Quote Originally Posted by I Am Legend View Post
    Yawn, and yet 95% of these factions still spend gold upon gold for events while at the same time complaining how they are unfair and not worth it.

    So ye trolling forums vs not spending gold in game. Which one you think Gree is likely to take notice?
    I think these factions also know that if all of them stop spending gold then MW will be finished...
    I think this letter is good and hope to see Gree respond to it in a positive way. Maybe not in words, but by actions...

  15. #15
    Newbie Crowe77's Avatar
    Member Since
    Sep 2013
    Post Count
    37
    Just to add to the list...

    EVERY SINGLE LTB are invisible on my base since The Towers.

    Its been months, why is this not fixed yet???
    Modern War
    Mini ~ Needs Allies

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