Don't give your UDID to anyone and don't forward/screenshot entire tickets. I believe they changed it now, but in the past your code was in every ticket and could be used by anyone with a UDID faker.Originally Posted by KingOW
Don't give your UDID to anyone and don't forward/screenshot entire tickets. I believe they changed it now, but in the past your code was in every ticket and could be used by anyone with a UDID faker.
Haven't you heard? About the bird?
Hi all,
An update:
I had to list every building I had. Well, who knows every building and corresponding lvl? I certainly donīt.
In every mail I told them I am hacked, that I lost +700 Gold, lost +3.5B ingame money, lost all buildings worth of +8M IPH and that I am placed in another syndicate.
Just now I get a reply from Customer Support, one sentence didnīt feel right from that reply:
I am not hacked??.....It seems that you have accidentally sold all the buildings and the account was not hacked.......
I sold by accident every building I had????
And what is stupid, Customer Support has indeed restored partially my buildings ON THE RIGHT SPOT and seemingly with the right lvl. Why couldnīt they just restore every building???
And why still no +3.5B ingame money in my bank and +700 Gold??
And still no answer how I could have been hacked. Whatīs the point of playing this game if hackers just can hack you when they want?
This is not worth the time, effort and REAL money I put into this game!
@Auxilium:
Ofcourse I donīt do those silly stuff! Iīm not an innocent little child who just copy&paste everything?!
@Zora:
Donīt know if that is possible. I am on Android. Well, first I want to give GREE the chance to make sure I canīt be hacked again.
@KingOW:
I donīt know how I am hacked. In every mail with GREE I asked the question how it was possible and they didnīt answer that question!
I do hope by updating this thread FINALLY someone from GREE will answer it here....
Last edited by MrSpidey; 12-30-2013 at 01:59 PM.
Quiet you Gree shill. Maybe OP was just venting as well as looking for anyone else who had that experience. This is a public forum where people do that from time to time.ROFL Don't people realize yet that posting on forum does not speed anything up? They just ignore the thread and the support team takes care of it when your number comes up. Just do not send in more then one ticket or you delay the guy behind you. less tickets = best customer service
What's with this "do not send in more than one ticket" nonsense. Clearly, you haven't been playing these games very long. A ticket per day is necessary... As 80% of the time the first several tickets will get a response having nothing to do with the issue---- such as "It looks like you're on an old data set. Please close the app and restart"
The only way to get anything done is to send a ticket until someone who isn't swinging from the trees and picking tics off their coworkers answers.
You may not have been hacked OP.
It could be a glitch including an issue MW had more than 6 months ago. Accounts were swapped almost at every startup with some ppl. It took a little over 6 months for one person I know to get the correct Av back. By that time that powerful Av was returned, it was relatively underpowered and a waste of the time, effort and considerable $ put into it. As a result it was recently nuked.
OP, its important to post these things here. If we see a trend then something will be done about it. At least we know if it's a once only event, or more widespread. Good job on posting OP.
Last edited by Ysae Kaeps ASU; 12-29-2013 at 05:47 AM.
@Ysae Kaeps ASU:
Exactly that is why I am posting this on the forum. At this moment a syndicate member of mine has the same problem.
She lost her account, got an "Alex-account" instead and now she has the same problems as I am having with her real account.
An update:
That syndicate member of mine has exactly the same problems!
She lost all buildings, every gold and ingame money and she is placed in that same syndicate as I found myself in when I got my account back, MIAMI ELITES.
So it seems that syndicate should be looked at by some Gree member, right?
I personally still waiting for the Games Specialist to reply to me, so at the end I haven't played this game from early December last year now!
I guess my stats are way outdated by now.
Maybe really time to quit the game....
You don't recognise any names in this Miami Elites group? Someone who may have been in a syndicate with your real account previously
"The Tokyo Rose of the Trailer Park"
Sorry to hear bout that MrSpidey. We had some run ins in game awhile ago, but I still feel bad for u. Hope u get it back with some compensation for gree screwing up, yet again.
Hi I would like to defend my syndicate Miami Elite as was, now called mergers and mayhem. First of all Mr Spidey has a personal beef with the former leader of the syndicate. Second I have had my old account magrat I believe stolen or hacked, it had a lot of money saved. I to went into the game to suddenly find myself called Alex in another syndicate. I have raised a ticket and am still waiting to hear if I can have my account back which I worked hard on for almost a year. Thirdly Mr Spidey sent some ghost accounts in to our syndicate to mess up our last war and then cause havoc on our groupme sites that we had to clear them out and start new ones. I don't know why this guy is trying to destroy our syndicate or try to blame us for his account when the same thing happened to me and 1 more weird thing we have never had an Alex in our group, very strange Mr Spidey
Something almost like this happened to me... I came back into the game and I lost a lot of my ltbs so I sent a message to grew and they got most of my regular buildings back and all of my ltbs back so I guess I am lucky. But hope everything goes well with your account. I'd be supper mad too.
Alex Alex Alex Alex Alex Alex. Why Alex? What happened to Joe?
Edit-- Whoaa necro... Best part is a guy from the accused synd replied almost 15 days later to re-necro (sorta). Whatttt theee hellll...
Clearly some hacking going on. If two synd members lost their accounts, then found themselves both in the same syndicate, it would appear they're hacking your accounts, donating all your cash to the synd, selling off all your buildings & donating to the synd... then probably using your gold to assist them in completing the raid boss as much as they can.
That's just what it sounds like....
Taking a note...
Get screen shots of city (including building levels) & cash/gold on hand.. Even though this is probably a fairly isolated incident..
Last edited by RealTeflonDon; 01-29-2014 at 11:15 PM.
No, I'm not who you might think I am.
Again an update:
As I am not monitoring the forum regularly, I didn't see magrat's response. Don't know this person and don't care. I've already put in this thread what happened with me, nothing more, nothing less.
The situation is as follows: I got a part of my money buildings restored, didn't get restoration of the 3.5 billion ingame money and +700 Gold and am still missing 1M IPH worth of money buildings.
Still didn't get an answer how I was hacked and what I can do to prevent it from happening again.
My syndicate member also got her account back, she already rejoined our syndicate (I still didn't because I wait the full restoration from Gree). She is also missing her ingame money, Gold and some moneybuildings.
I will, yet again, start a new ticket because it seems I only get a reaction if I create new tickets....
Been a while, but this is the last update from me about this issue.
Contacting Gree support with new tickets do work. Unfortunately for me Iīve hit a brick wall.
No help at all for restoring my stuff and getting answers on how to prevent from being hacked again.
So, to make it short, I'm quitting Crime City. I can't play a game where you can be hacked and there is no sufficient help from customer support.
Have fun playing the game!
To the people I know in this game and forum: it was a pleasure to meet you and share this game with!
MrSpidey signing off
Sorry to hear.
"The Tokyo Rose of the Trailer Park"
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