I had to do a factory reset and lost cc..Please tell me there is a way to get it back
I had to do a factory reset and lost cc..Please tell me there is a way to get it back
send gree a ticket with your character name, level and 9 digit code.
Originally Posted by Molly's Voice
Yes, but you have to deal with Gree's support. You should be happy if you get it back this year.
If you provide them with the correct info it only takes them 4-5 days
- Vittoria per gli assassini -
158 305 951
Who do you send it to?
Ingame you go to menu / more / help / contact support
Write down your issue and press post
Your default email will then open with all details filled
Hit send
- Vittoria per gli assassini -
158 305 951
"Only 4-5 days", yeah that's a award winning support! For being the slowest and worst possible...
Rouge Assasin is right, you will get response in 4-5 days saying: "..your ticket has been closed, are you still having issues? If so - pissoff or try your luck again" or something like that nature lmao
holy crap!! we've fallen so low that now 4-5 days seems to be an acceptable time frame ROFL
gree's winning again LOL
I had the same issue, while doing an upgrade I lost my account. I reinstalled CC and became an Alex at level 1. I emailed support and 2 days later had my account back just like I lost it. Sure it was a tough two days, but it all worked out in the end. It was my fault that it happened and they fixed me completly, the only email I got back was that they had restored my account and to let them know if I had further issues, I was pretty happy all and all.
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