Device transfers

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Thread: Device transfers

  1. #1
    Newbie
    Member Since
    Jul 2013
    Location
    King Kong Land
    Post Count
    34

    Device transfers

    How Long does it rake and what is the best info I can send to gree in the ticket please? Ticket was sent Sunday

  2. #2
    Articulate Author bigex123's Avatar
    Member Since
    Aug 2013
    Location
    Somewhere in the Southeastern US
    Main Game
    Crime City
    Post Count
    31
    I'm having the same problem ticket #1170145

    Please fix it soon. Thank you

  3. #3
    Consistent Contributor alonibb's Avatar
    Member Since
    Jul 2013
    Post Count
    155
    I have tried both Funzio id transfer and backup restore but nothing works. I have both my devices but I cant transfer. Also sent a ticket.
    Victorious Warriors (merged with TheGoodLife 6 times 50 wins)
    Rank 33 in Battle for the Barrens

  4. #4
    Articulate Author bigex123's Avatar
    Member Since
    Aug 2013
    Location
    Somewhere in the Southeastern US
    Main Game
    Crime City
    Post Count
    31
    CJ54 please fix this soon. Thank you

  5. #5
    Consistent Contributor
    Member Since
    Nov 2013
    Main Game
    Kingdom Age
    Post Count
    204
    Quote Originally Posted by bigex123 View Post
    CJ54 please fix this soon. Thank you
    I had to transfer 3 accounts to different devices last 2 weeks, the last transfer was requested just before thanksgiving and I am still waiting for it to complete. The first 2 were transferred within 2 days.

    this is the way it normally works:

    - create ticket from within the app, just sending an email to the mailbox doesnt work
    - mention that you want to transfer to new device
    any other information in your mail is ignored
    - you will receive first (immediately) an automated response with a ticket number
    - normally within 24hrs you get mail with instructions info to provide
    - after you provide info to second mail it normally gets transferred within 2-3 days

    I think they have a backlog to work through because of thanksgiving and the guild wars event.

  6. #6
    Steady Scribe Raistlin (ESq)'s Avatar
    Member Since
    May 2013
    Post Count
    73
    I have been waiting 8 days now, nothing since the automated response....

  7. #7
    Articulate Author bigex123's Avatar
    Member Since
    Aug 2013
    Location
    Somewhere in the Southeastern US
    Main Game
    Crime City
    Post Count
    31
    They fixed it for me in same day. I was surprised.

  8. #8
    Verbose Veteran
    Member Since
    Aug 2012
    Location
    Penticton
    Post Count
    950
    Not sure if I will be banned for this or not..but
    As a 2nd means if contact..
    http://gree-corp.com
    Or
    https://games.gree-support.net/home
    Daily player

  9. #9
    Articulate Author
    Member Since
    Sep 2012
    Location
    Rotterdam, NL
    Post Count
    446
    KA 513742975

    Forum Dragon Knights - Immortals ( FDI )

  10. #10
    Verbose Veteran
    Member Since
    Dec 2011
    Location
    New Hampshire
    Post Count
    532
    How hard would it be to make the game playable once device you are logged into Game Center on. Like call to arms and I think even the Simpsons game allows it. Investment up front would save tons of hours of manual lay swapping down the road.

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