On Wednesday I sent in a ticket to have my account transferred to my new phone after it was replaced by Apple. Today I finally got a response, and I really can't comprehend how this is an appropriate reply…
Thank you for contacting GREE Support.
For any new players on data set mw_20131120_0, if you finished cycle 3 then you were moved over to day 1 of cycle 4 of the daily login rewards. If you were not a new player, then those of you who had not finished cycle 3 would have stayed on cycle 3.
There has been a data push which places you on day 1 of cycle 4 of the daily rewards (the current data set you are on).
Make sure that you login everyday to receive each daily reward, and please be sure to exit/restart your app to make sure you get on cycle 4!
We apologize for any inconvenience you may have experienced with this.
Regards,
Stephen
November 24, 2013 11:21
What does this have to do with my support ticket about account transfer? I replied to the email but who knows if it will ever even be read, let alone be resolved. I had to wait 4 days for a response from support and absolutely nothing was done! So now I have to submit another ticket and wait some more and hope that they actually read the ticket.