Maybe instead of emails which the team doesn't even go in order to read, how about a help line, where they can do things for you in minutes, up to a day. You don't get !@#$% responses!! Mods what do you think.
Discuss.
"All our operators are busy at the moment"
"press 1 to leave a message"
"press 2 to buy gold"
To be honest I have never had any issues with the support team. A little slow but they must be busy pluging holes in the game.
Lucky they don't have a complaint line.
Last edited by Touch Down; 11-25-2013 at 06:05 PM.
imagine 1 man taking 10,000 calls a day .. how much staff gree has in the customer service department specifically for this game? think we can count on fingers ..