#%$*Where is my gold??? Is there no such thing as customer service with Gree??

[TZora]

be patient

be patient and soon become a patient cuz you'll end up banging ur head against a wall .. soon!

hey, its GREE we're talking about

[Captain Torgue]

WHERE IS MY BANK TRUCK AND STOCKPILE THAT I HAVE PURCHASED THIS WEEKEND???? THIS HAS COST ME MORE THAN JUST MONEY IN THE BATTLES! I HAVE PAID FOR A SERVICE AND HAVE RECEIVED NOTHING AND THAT IS ILLEGAL.

And yes I was on wifi, sent tickets and have recepts.

Do not send tickets unless you want to wait a month for a response. Get in touch with apple or google and explain the situation and you will have a response in minutes.

[TZora]

Do not send tickets unless you want to wait a month for a response. Get in touch with apple or google and explain the situation and you will have a response in minutes.

this this this ^^^^^^^^^^^^^^^^^^^^^^^^^^^ do it!

[Theflood]

Sounds more like a business dispute rather illegal activity, unless you can prove fraud or their intentional withholding. Caveat Emptor. Why continually purchase gold when you see ow many people on the forum complain about? Send your ticket, assume Gree employees have hundreds if not thousands of tickets to go through. Wait your turn.

Taking someone's money and giving them nothing in return, last time I checked, was illegal activity. Are they busy with thousands of tickets? Not my problem. When was the last time you told a cop "I was speeding because I am running late because I slept in and since I have an excuse it's not illegal." And they let you off? If you are going to take $1000s from individuals each month then you better be prepared to respond quickly when you have transaction issues. And hey, I am sorry but if you can have people on staff to ban players on the weekend then you can have those same staff handle other transactions.

[wenzdae]

Taking someone's money and giving them nothing in return, last time I checked, was illegal activity. Are they busy with thousands of tickets? Not my problem. When was the last time you told a cop "I was speeding because I am running late because I slept in and since I have an excuse it's not illegal." And they let you off? If you are going to take $1000s from individuals each month then you better be prepared to respond quickly when you have transaction issues. And hey, I am sorry but if you can have people on staff to ban players on the weekend then you can have those same staff handle other transactions.

Thank you!!

[dmsmds999]

First off some friendly advice if you don't want to join a band don't post in capitals and bring up ticket issues on the forum.

What you need to do is send a ticket to support and be patient. They will get to you when they can, I am sure they receive a lot of tickets during battle.

Good luck and remember be patient

You will get a return email at some time but the email will read. We are working on the problem and will not allot any gold refunds or rewards. I have been with this for well over a year. When it first came out there were gold refunds, problems answered and other things. Now it is frustrating.

[dmsmds999]

When you spend over a year building and upgrading then now all of the sudden you get no help and higher frustrations it really is not fair. I have multiple emails and am not trying to say anything that is not true. I have kept multiple emails and can post if necessary.

[dmsmds999]

The only way to get the best with respect tot he gold is to go to the option under the purchase gold and watch the free videos (only available when there is not a sale). You will only get a couple a day but it dosen't hit the pocket. I know this is a huge site and online with so many people has got to be a huge challenge but to continue with this huge inflation with respect to the prizes (to fade out what you have purchased) is not fair but it does work. They should not be going out of business anytime soon. Think about the money being invested by the hour.

[Dubstik]

I'm also missing some gold I bought in the first hours of war. Still no response from Greedy...