Almost didn't post as I really couldn't see any reason too.
But I do enjoy the game though and would like to offer some constructive comments. Maybe one tiny voice might make someone at Gree think about the client experience.
Ok Heres a long shot for y'all at Gree.
You know theres problems why not list an update each week of known problems and your estimated time line for a fix. It will save you a truck load of tickets and pathetic complaints here on the board.
Tell us what you have implemented in game and what is changing.
Last update we saw a message saying "bug fixes" it would be nice to know more and what exactly was fixed.
Let us know if the game has a future.... show us some passion for CC and let us know about developments.
At the moment as far as we are concerned you don't care about CC or players. Thats the feeling we are getting anyway.
Reduce the crap that goes wrong. Do you even have people testing new material in the game? If you do they need to sort it out and work on quality control. If its not right dont realease it.
Not enough resources? Work to your limits, at the moment you are failing. Surley you can gauge this by the feedback you are getting.
Your support team are actually quite good, a little over worked but reduce the bugs and their work will be halved.
Here on the forum there is the good and the bad.
Tough day at the office? We get that but a lot of people end up with forum concrete boots and swimming with the fishes for very little. A lot deserve to go but alot don't either. Trolls seem to have a get out of jail free card. Enough said.
CC is at the end of the day a good game and people will put up with the odd issue and keep playing. The majority of the fustration is not knowing what is going on. Try feeding your client base more info and reduce the fustration that way you might not get so many players slipping away.
You have a good product here.
Work on the quality not quantity of events.
Stop the issues before they happen you will save yourself alot of patching up and scrambling after the event happens. This will also reduce our fustration.
Thank you and have a nice day
TLDR:
Fix all the crap that is broken.
Quality control. Dont send out broken merchandise, we dont want it.
Fire all your beta testers.
Communicate with your clients. Reduce our fustration.