closing a ticket

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Thread: closing a ticket

  1. #1
    Verbose Veteran
    Member Since
    Aug 2011
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    UK
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    908

    closing a ticket

    i was wondering would one of the team close my ticket 1078951. i don't want my ticket to take up their time . the issue has now been sorted . i would contact them again asking to close it but that would be another ticket. i was gonna pm one of the staff here but the is no link in their profiles to a send pm.

  2. #2
    Articulate Author GravyTrain's Avatar
    Member Since
    Jun 2013
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    499
    https://games.gree-support.net/home

    This should help you close a ticket. Have a nice day!


    LINE ID- gravy73
    50shadesof gravy.com

  3. #3
    Prominent Poet TRAZ's Avatar
    Member Since
    Dec 2011
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    Cyberspace
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    999
    You can close the ticket yourself.

    On any open ticket that you have, type close ticket in the comments box. Below that box will be a "Please consider this request resolved." with a little checkbox next to it. Check the box then hit the submit button.

    Last edited by TRAZ; 11-06-2013 at 07:08 AM.

  4. #4
    Verbose Veteran
    Member Since
    Aug 2011
    Location
    UK
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    908
    Quote Originally Posted by TRAZ View Post
    You can close the ticket yourself.

    On any open ticket that you have, type close ticket in the comments box. Below that box will be a "Please consider this rqquest resolved." with a little checkbox next to it. Check the box then hit the submit button.
    thank you both for the help.
    Last edited by kimberleyj; 11-06-2013 at 07:23 AM.

  5. #5
    Banned
    Member Since
    Feb 2013
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    82
    Quote Originally Posted by kimberleyj View Post
    i was wondering would one of the team close my ticket 1078951. i don't want my ticket to take up their time . the issue has now been sorted . i would contact them again asking to close it but that would be another ticket. i was gonna pm one of the staff here but the is no link in their profiles to a send pm.
    Thank you for bucking the trend and posting this informative and totally not useless thread. It will go a long way towards helping others with their game. Next time, before you consider figuring out the simple means to do it yourself, make sure you post of the forum again. Thanks.

  6. #6
    Prominent Poet Nighteg's Avatar
    Member Since
    Jul 2012
    Post Count
    1,367
    You should open a new ticket asking them to close your old ticket.

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