This should be a NOTICE and sticky'd on the first page. This is the first I've seen it being acknowledged. Why was Goodfella health regen time tinkered with in the first place.Originally Posted by CJ54
This should be a NOTICE and sticky'd on the first page. This is the first I've seen it being acknowledged. Why was Goodfella health regen time tinkered with in the first place.
Aka Fat Tony
Aka Rick Grimes
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IPH is all we have left 😕
"Client" means the part of the game that you download, as opposed to server or data. The bonus isn't working properly because of a bug in the client code.
It wasn't intentionally tinkered with, it was an unintended side-effect of cleaning up a different part of the code.
I understand that it is frustrating to people when a bug happens, and it is frustrating when that bug requires a new version to fix, but that is something that is going to happen at times. We will get the fix out as soon as we can.
Do players without the Goodfella bonus generate faster at the moment than those with it?
Last edited by Rebels; 11-05-2013 at 03:31 PM.
CJ,
This really isnt good enough saying we will get the fix out as soon as possible. We can appreciate there will be a lot to keep the game running.
But people have had to spend extra money to obtain goals because of this glitch not refilling as quickly as what it should do.
The track record isnt great at the moment and 99% of the users (your customers) except that **** happens. The lack of client service and the "brush off" by not acknowledging the screw ups with some sort of compensation is what is causing a lot of your customers to feel really pee'd off.
Your mistakes are costing us extra money to get around the game issues to complete task on time. We all enjoy the game and want to support it as much as we can. Now Gree needs to support us back.
Cheers Jimmy
Oh trust me, we know that bugs happen sometimes because they happen ALL THE TIME in this game. And to quote you earlier, the fix is "slated for the next update". Meaning that you have the fix ready, but instead of submitting to apple now, you're waiting for a while. So sorry, but you guys aren't really making this a priority in any way, which means yes, people are going to complain while you sit on your hands and push out more LTQ's instead of releasing the fix.
wow i thought of getting me a few vaults to complete the LTQ (edit) even tho i didnt get what i paid for during the raid boss. Your helpful comment saved me from wasting that cash, i appretiate it, thank you really. keep it up, its a fact youre saving a lot of people's cash this way (L)
Last edited by TooFlyRobbie; 11-06-2013 at 11:30 AM.
Potential solution: give people who purchased goodfella bonus an additional 10 percent regen bonus.
Gree better be ready to refund goodfella cost. Waiting an extra 12 seconds per 3 energy during a LTQ adds up!
Comes out to 864 energy per day. So if they gave me 20 gold for each day for this ltq, I would be satisfied.
Still waiting.
great customer service there, at least you're sticking to the company attitude.
abandoned
Not clear. Have you submitted the update to Apple for release, and are waiting for their approval? Or, have you not even submitted the fixed "client" (i.e. app) for Apple's certificaton? If the latter, why are you delaying, given that you chose to start an energy-dependent event - which now is ongoing.
I dont care about how long it has been going for or how long it will take Gree and Apple to hold hands.
I want to know what Gree will do to make up for their mistake which has cost people real money.
This is not some mistake where the wrong stats or weapons went out. I have paid along with most people for a service with my money to recieve a service that wasnt delivered.
How much energy did users not recieve over "x" amount of hours due to this? How many users spent gold to buy extra energy they should have been getting anyway?
if i did my maths right, were losing a bit shy of 1 gold refill per day (870ish).
As I know and you know, many bugs can be eliminated by testing new updates prior to release. It is clear that this process is not robust enough and causing serious damage to customer satisfaction. If it was caused by a different part of code, I dread to think what the code looks like. Spaghetti comes to mind.
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