CJ....The problem is that when these issues happen in the middle of an event and we can't get any priority reponse from filing a trouble ticket WE are the ones that lose and its OUR money that goes down the drain. My issue began today on level 22 and i know that at least 10 people from our syndicate filed trouble tickets and not a one of us has had a response. There are now only 14 hours left in the event and not only have we lost out on the rewards associated with the trouble ticket, we have also been unable to progress through the event and have a shot at the final prize.
Here is the content from our ticket filed earlier today...I would appreciate any response from you or anyone at GREE.
Mod Edit: Don't post ticket content