Our faction won 35 wins but because GREE had a malfunction during the war for Mexico, one our wins haven't counted. We ended up with 34. We took screenshots throughout the battle, as any faction should bc MW is buggy, and showed their game support that we won.
Their response: to give ME, not my entire faction, a Hunchback APC with stats like 851/1154 instead of the 35 win unit of 11000/11000 for my whole faction!!!!
Despite showing them their errors, GREE support decides that will satisfy the money I spent in the game and hours I played with my faction to get 35 wins. GREE has taken over a week to attempt to resolve this, but I'm not budging. Our faction won 35 wars, so we deserve the unit that comes with it!
My next step is to start posting the poor response by GREE customer service to my problem. It is pretty sad!!! I don't know what country GREE resides, but their concept of customer service is poor. They need to learn from Americans how to take care of a customer and give him what the customer wants or compensate them the best they can! A happy customer spends more money.
All I know is that my faction is boycotting gold purchases in Italy (50 of us), plus our friend factions are boycotting out of solidarity. That's 150 ppl and at least $3000 worth of gold purchases!!! This number might not mean much unless other factions do it too! Stop giving money to GREE until they start addressing our problems!
Originally Posted by KFH
