Wierd reply to ticket I sent

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Thread: Wierd reply to ticket I sent

  1. #1
    Steady Scribe
    Member Since
    Oct 2012
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    81

    Wierd reply to ticket I sent

    350 gold disappeared from my account 2 hours before the war started. I sent a ticket in, and got a reply today. This is what happened. I bought 650 gold, I accrued an additional amount through free video gold. I spent 250 on a the thermal plant. After the accrued and bought gold, minus the 250 geothermal plant I had almost 400 left. 350 disappeared.
    The reply from Amy is I spent 350 on a geothermal plant that actually cost 250, thus that's why I'm 350 short because I spent it.
    What a load of dog doozy. If I was going to try to cheat gree, it wouldn't be for 350 gold. They damn well better make this right or I will never spend one cent on this game again. I think it was a glitch, but I also want it made right.

  2. #2
    Steady Scribe
    Member Since
    Oct 2012
    Post Count
    81
    Sorry I had almost 500 left not 400, something like 488

  3. #3
    Banned
    Member Since
    May 2013
    Location
    NY
    Post Count
    558
    Your only mistake here was buying a building with gold they put out a free 1 every 3 weeks.

  4. #4
    Steady Scribe
    Member Since
    Oct 2012
    Post Count
    81
    Not the point, the point is 350 gold disappeared from my account and Amy replies with a cockamamie reply that doesn't make sense. Her reply should have been, sorry sir, I see your right after looking at your account and verifying you bought this, here is your 350 back.
    Hell now I want 10000 gold just because I'm pissed and I feel insulted by their reply.

  5. #5
    Steady Scribe
    Member Since
    Oct 2012
    Post Count
    81
    Been here since 2012 and never sent a ticket in, and I'm getting jack screwed, and Amy doesn't believe me.

  6. #6
    Steady Scribe
    Member Since
    Oct 2012
    Post Count
    81
    Cj help? I'm taking this personal, I got jacked with the iOS download( I assume that did it, not sure), but I got brown star'd. Over a year and I've never sent a ticket in. It's the principle now....I don't like being stuffed, considering the fact I've given you guys money on three different teams.

  7. #7
    Administrator Sirius's Avatar
    Member Since
    Feb 2012
    Location
    Your Mobile Device
    Post Count
    985
    Pm me your ticket number so I can pass it along. Thanks!

  8. #8
    Steady Scribe
    Member Since
    Oct 2012
    Post Count
    81
    Stephen sent me a message and told me he reimbursed me for my accidental purchase. I now want to know what my accidental purchase is. I couldn't find anything in my store that was 350. And I don't by gold soldiers. I think the on,y gold building I have is geothermal which was 250. If I accidentally purchased a building I want to know what it is, so I can come on here and tell everyone I was wrong. As of now gree might as well take the 350 back because there is no way in hell I'm going to spend that gold under suspicion of gree. I am not a cheater, or scammer, and will lose the gold and keep my reputation thank you

  9. #9
    Consistent Contributor HExXxENBEAST@SUP1's Avatar
    Member Since
    Jul 2013
    Location
    Pirate's Cove
    Post Count
    148
    You're very lucky a Gree admin replied. Go with it dude. Most of us don't get that lucky.

  10. #10
    Steady Scribe
    Member Since
    Oct 2012
    Post Count
    81
    Yea you might be right, but my pride won't let me roll like that

  11. #11
    Verbose Veteran pb23's Avatar
    Member Since
    Aug 2013
    Post Count
    689
    Quote Originally Posted by Huckleberry658 View Post
    Yea you might be right, but my pride won't let me roll like that
    Good for you. A member in our junior faction had 1590 gold disappear tonight. That is always fun especially when you're trying to hero mode it for the last win of your streak... Oh wait never mind.



    OSOK is Recruiting for Top 20: www.powerbang.info/OSOK/recruiting

    Come see what all the fuss is about

  12. #12
    Newbie
    Member Since
    Mar 2013
    Post Count
    26
    Quote Originally Posted by HExXxENBEAST@SUP1 View Post
    You're very lucky a Gree admin replied. Go with it dude. Most of us don't get that lucky.
    ^^^this^^^

  13. #13
    Steady Scribe
    Member Since
    Oct 2012
    Post Count
    81
    Yep yep, that gold will rot, I would give it away if I could. I will not let gree have the satisfaction. I'm sure it was a glitch, with the iOS' but since they have taken the position that it was an accidental purchase, like' how am I accidentally going to purchase something? It needs to play through.

  14. #14
    Steady Scribe
    Member Since
    Oct 2012
    Post Count
    81
    I got to give gree credit though, of all the horror stories about taking care of tickets, they did respond pretty quickly with this. I just don't like how this turned out.
    Last edited by Huckleberry658; 09-22-2013 at 01:41 AM.

  15. #15
    Newbie
    Member Since
    Aug 2012
    Location
    UNITED STATES
    Post Count
    43
    Your lucky, ivebeen waiting on a vault of gold since the Interpol harrier event that I paid $105.99 and never received. I keep getting the run around from GREE telling me to follow the steps to request a refund from Apple but Apple says that it's a data push that GREE needs to do but I have sent about 12 tickets and they keep telling me to go to Apple. They have lost a looooooonnnnnggggggg time paying customer and it's BS. I'm glad you got your gold back, just try and be more careful next time. Good luck.




    Quote Originally Posted by Huckleberry658 View Post
    Stephen sent me a message and told me he reimbursed me for my accidental purchase. I now want to know what my accidental purchase is. I couldn't find anything in my store that was 350. And I don't by gold soldiers. I think the on,y gold building I have is geothermal which was 250. If I accidentally purchased a building I want to know what it is, so I can come on here and tell everyone I was wrong. As of now gree might as well take the 350 back because there is no way in hell I'm going to spend that gold under suspicion of gree. I am not a cheater, or scammer, and will lose the gold and keep my reputation thank you

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