Anyone else have an issue where their guild completed Normal and yet it never registered and delivered prize for it?
Gree please fix, this is silly
Anyone else have an issue where their guild completed Normal and yet it never registered and delivered prize for it?
Gree please fix, this is silly
The reward sucks I wouldn't worry about it.
Paint the World Black With Us.
Dragon Realms 840-064-428
Kingdom Age Ally Code- 734-077-018
Dragon Realms Ally Code- 911-214-292Dragon Realms Guild Code - 840-064-428
Why is that unit so terrible?
It's a quarter the stats of the unit prior
After their research they found all is well, which it still is not, jumping guilds to resolve. I only care because my guild is about to finish heroic and it would be nice to get that unit.
SMEXY
Looking for a few good mates
870727218 <---- guild invite code
Hogsmeade (Top 75 and getting better...)
got a response after they realized that something was wrong...
All the rewards are rolled out to the winners by our servers directly. While I am unable to compensate with money, gold or units for this issue, I took the liberty to pass your feedback to our developers so that such issues can be taken care of in the future update. Please be assured that our developers are currently working on these issues to resolve at the earliest.
It is with genuine regret to know that I was unable to address your concern to your expectation despite my honest intentions to remedy to the best of my capabilities. Thank you for your understanding in this matter.
wtf?!!?!?
SMEXY
Looking for a few good mates
870727218 <---- guild invite code
Hogsmeade (Top 75 and getting better...)
It's the standard response. There was an error in the game, they feel bad it happened to you but they won't do anything for you. But they are looking into the issue
Wow, not a good way to do business. Guaranteed customer satisfaction issue, yet Gree doesn't seem motivated to fix the problem. Looking into the issue just doesn't cut it. Sounds like a politician.
American Veterans
VET
83rd in The Cave
85th in The Encampment
78th in The Hollow
56th in Undergrowth Temple Conquest (24-hour war)
U.S. Air Force-Retired
Invite Code: 805-196-353
Missing both heroic and normal unit now, even though guild completed. Great programming gree.
SMEXY
Looking for a few good mates
870727218 <---- guild invite code
Hogsmeade (Top 75 and getting better...)