No credit for Normal completed by guild

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Thread: No credit for Normal completed by guild

  1. #1
    Steady Scribe Smexy's Avatar
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    No credit for Normal completed by guild

    Anyone else have an issue where their guild completed Normal and yet it never registered and delivered prize for it?

    Gree please fix, this is silly

  2. #2
    Verbose Veteran
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    The reward sucks I wouldn't worry about it.

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  3. #3
    Consistent Contributor
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    Quote Originally Posted by Smexy View Post
    Anyone else have an issue where their guild completed Normal and yet it never registered and delivered prize for it?

    Gree please fix, this is silly
    Yes, the player had to close and open the game twice before credit was given.

  4. #4
    Verbose Veteran
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    Why is that unit so terrible?
    It's a quarter the stats of the unit prior

  5. #5
    Steady Scribe Smexy's Avatar
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    After their research they found all is well, which it still is not, jumping guilds to resolve. I only care because my guild is about to finish heroic and it would be nice to get that unit.
    SMEXY

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  6. #6
    Steady Scribe Smexy's Avatar
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    got a response after they realized that something was wrong...

    All the rewards are rolled out to the winners by our servers directly. While I am unable to compensate with money, gold or units for this issue, I took the liberty to pass your feedback to our developers so that such issues can be taken care of in the future update. Please be assured that our developers are currently working on these issues to resolve at the earliest.
    It is with genuine regret to know that I was unable to address your concern to your expectation despite my honest intentions to remedy to the best of my capabilities. Thank you for your understanding in this matter.

    wtf?!!?!?
    SMEXY

    Looking for a few good mates

    870727218 <---- guild invite code

    Hogsmeade (Top 75 and getting better...)

  7. #7
    Consistent Contributor
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    Quote Originally Posted by Smexy View Post
    got a response after they realized that something was wrong...

    All the rewards are rolled out to the winners by our servers directly. While I am unable to compensate with money, gold or units for this issue, I took the liberty to pass your feedback to our developers so that such issues can be taken care of in the future update. Please be assured that our developers are currently working on these issues to resolve at the earliest.

    It is with genuine regret to know that I was unable to address your concern to your expectation despite my honest intentions to remedy to the best of my capabilities. Thank you for your understanding in this matter.

    wtf?!!?!?
    That is the exact message I got last time around. It gave me such a warm fuzzy feeling inside.

  8. #8
    Verbose Veteran
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    It's the standard response. There was an error in the game, they feel bad it happened to you but they won't do anything for you. But they are looking into the issue

  9. #9
    Consistent Contributor Capitalsfanatic's Avatar
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    Wow, not a good way to do business. Guaranteed customer satisfaction issue, yet Gree doesn't seem motivated to fix the problem. Looking into the issue just doesn't cut it. Sounds like a politician.
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  10. #10
    Steady Scribe Smexy's Avatar
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    Missing both heroic and normal unit now, even though guild completed. Great programming gree.
    SMEXY

    Looking for a few good mates

    870727218 <---- guild invite code

    Hogsmeade (Top 75 and getting better...)

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