Game zeroed out today. Need help to fix

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Thread: Game zeroed out today. Need help to fix

  1. #1
    Consistent Contributor
    Member Since
    Oct 2012
    Location
    Arizona
    Post Count
    171

    Game zeroed out today. Need help to fix

    Hi Gree. My game went to all zeros today. I can't get it to come back but as a new game from the start. When I get to choose a name it says invalid no matter what name I choose and that's as far as I can get. My syndicate says I still there. My name is da**** and I was level 155 on my ipad. Any help? Thanks

  2. #2
    Consistent Contributor
    Member Since
    Oct 2012
    Location
    Arizona
    Post Count
    171
    Dash it is the name of the character without the space.

  3. #3
    Steady Scribe
    Member Since
    Apr 2013
    Post Count
    59
    I have exactly the same problem.
    Game reset to all zeros and now completely reset to a brand new account !!!!
    MFH Arthur

    Sent an email but no reply.

  4. #4
    Consistent Contributor
    Member Since
    Oct 2012
    Location
    Arizona
    Post Count
    171
    Let me know if you get it fixed and how it was done. I'll do the same Arthur.

  5. #5
    Consistent Contributor
    Member Since
    Oct 2012
    Location
    Arizona
    Post Count
    171
    By the way, I deleted the game and then re-added it and that did not work (several times). I also reset my ipad and that did not work either. I think the fix will have to come from Gree.

  6. #6
    Lurker
    Member Since
    Aug 2013
    Post Count
    17
    I have the exact same problem. Did the uninstall/reinstall - still nothing.

  7. #7
    Consistent Contributor
    Member Since
    Oct 2012
    Location
    Arizona
    Post Count
    171
    Let's keep each other in the loop

  8. #8
    Consistent Contributor
    Member Since
    Oct 2012
    Location
    Arizona
    Post Count
    171
    Still no word

  9. #9
    It's a really bizarre bug. We're going to have a fix out as soon as we can.

  10. #10
    Articulate Author
    Member Since
    Jul 2013
    Location
    Trumpamaniacs 4 LIFE
    Main Game
    Beyond the Dead
    Post Count
    366

    Question

    Quote Originally Posted by CJ54 View Post
    It's a really bizarre bug. We're going to have a fix out as soon as we can.
    Finally got a response from gree which told me to treat it like a transfer. Give them the new code. There is no new code. My existing account is zeroed out. Two days and that is all they got.

  11. #11
    Consistent Contributor
    Member Since
    Oct 2012
    Location
    Arizona
    Post Count
    171
    Thanks cj54. I knew with these situations it isn't as easy as flipping a switch to fix. I thank you in advance for working on this.

  12. #12
    Consistent Contributor
    Member Since
    Oct 2012
    Location
    Arizona
    Post Count
    171
    I'm fixed thanks so much

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