Great response by Gree Customer Support

[Lurker]

I fat fingered and made an unintended & costly (for me) gold error - sent a ticket into Gree customer support explaining the mistake and requesting assistance. In less than 3 days, Gree resolved the issue to my full satisfaction.

And, no. It didn't involve multiple emails or automated ticket closure.

I really appreciate the prompt and efficient customer support from the Gree team here - I know they get a lot of grief here for extended times. Just posting this experience to acknowledge that they do get it right several times.

A&F, Sirius, the unnamed super mod (whoever you are), please convey this acknowledgement on the forum to your Support team.

[MattThomas08]

Gree seems to be a pretty good about refunding gold. I think it's because they don't want people going to iTunes for refunds, but they usually do a pretty good job on those.

[(CCK) Cam]

Gree has been keeping on top of things lately.

[Smoothie]

Not for me.. Got charged double to complete a nightclub build and they emailed back asking for screenshot proof! Am I supposed to screenshot everything? Not heard back for 8 days now.

[(CCK) Cam]

Not for me.. Got charged double to complete a nightclub build and they emailed back asking for screenshot proof! Am I supposed to screenshot everything? Not heard back for 8 days now.

Not everything, maybe you are trying to get 40 million for free.

[Smoothie]

Haha.. No. It was 125 gold to finish and it took 250.. I know it's not much but I'd still like it back.

[TZora]

And, no. It did involve multiple emails or automated ticket closure.

i guess, u meant to say, "And no. It didn't involve multiple emails or automated ticket closure."

[Lurker]

You're right, I did mean to say that.

[wa7sh]

I fat fingered and made an unintended & costly (for me) gold error - sent a ticket into Gree customer support explaining the mistake and requesting assistance. In less than 3 days, Gree resolved the issue to my full satisfaction.

And, no. It didn't involve multiple emails or automated ticket closure.

I really appreciate the prompt and efficient customer support from the Gree team here - I know they get a lot of grief here for extended times. Just posting this experience to acknowledge that they do get it right several times.

A&F, Sirius, the unnamed super mod (whoever you are), please convey this acknowledgement on the forum to your Support team.

is there by any chance, you work for gree?

[Emperor886]

I fat fingered and made an unintended & costly (for me) gold error - sent a ticket into Gree customer support explaining the mistake and requesting assistance. In less than 3 days, Gree resolved the issue to my full satisfaction.

And, no. It didn't involve multiple emails or automated ticket closure.

I really appreciate the prompt and efficient customer support from the Gree team here - I know they get a lot of grief here for extended times. Just posting this experience to acknowledge that they do get it right several times.

A&F, Sirius, the unnamed super mod (whoever you are), please convey this acknowledgement on the forum to your Support team.

I have had this exact same experience - thrice now. Gree, to be honest, has never given me any issues with tickets I've sent in. I'm very appreciative of them, they have done a great job in dealing with me.

[Lurker]

Why don't you stick to lying, cheating, and photoshop faking - i.e., the only things you're really good at.

Poser.

[wa7sh]

Why don't you stick to lying, cheating, and photoshop faking - i.e., the only things you're really good at.

Poser.

hehehehehe, another fan full with the jealousy, how about a trained guard dog.. YOU CANT HAVE IT!

[(CCK) Cam]

hehehehehe, another fan full with the jealousy, how about a trained guard dog.. YOU CANT HAVE IT!

lol, everyone knows u just photoshopped your score

[wa7sh]

lol, everyone knows u just photoshopped your score

Everyone is wrong

[Lurker]

You're still a liar and a cheat.