OPEN letter to SirusCan someone help in Gree customer service ? - Page 3

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Thread: OPEN letter to SirusCan someone help in Gree customer service ?

  1. #31
    Verbose Veteran Dexter Morgan's Avatar
    Member Since
    Jul 2012
    Location
    Florida
    Post Count
    679
    Glad to hear you got it back om. Now if they will credit you with all the units you lost out on, that would be fair


  2. #32
    Consistent Contributor
    Member Since
    Apr 2013
    Location
    MA, USA
    Post Count
    100
    That would be only fair, Dexter; specially, that It was totally Gree's negligence that resulted to such a long lock out of my account. I guess I have few more tickets to submit . LOL.

  3. #33
    Articulate Author TempusDA's Avatar
    Member Since
    Mar 2013
    Post Count
    351
    Om so sorry I was not here during your time of need. I am glad you got your account back it is awful that you had to wait so long considering the amount of money you have poured into the game. Thanks for checking up on me sent you a message on Plaringo. Been quite busy with the property taking care of business.

  4. #34
    Newbie
    Member Since
    Mar 2013
    Post Count
    30

    Glad for you! But still no resolution for my husband....

    Quote Originally Posted by OM-Kingdom Age View Post
    Dear KA community,
    after numerous tickets, voice messages, and after two weeks lost in virtual space, I am glad to report that I am back in command of my kingdom. i want to take this opportunity to thank the wonderful players for their support and concern each in their own way. thank you KA community, I could not have done without you.
    OM -
    I am glad you got your game back.

    My husband's game is still down and he is really missing it. I really wish there was something I could do. I have tried calling GREE - but the number I found only goes to an answering machine. I have left a message and he has left a message. I have gotten a second email yesterday (july 11) asking if the problem still exists and I replied saying that it did. I honestly don't know what else to do. This is just so frustrating.

    Again, I am glad you got yours back...I hope he gets his back. Maybe someone out there will help with this problem like they helped you....

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