Hi,
since about 2 weeks our 2nd guild SVC 2 (ID 565-429-701) has two founder (I attach two pictures to explain the problem):
Founder1.jpg
Founder2.jpg
Sociando is shown as founder in the overview and Estournel in the member list. Sociando can not promote anyone, Estournel can promote members to officers but no one to founder. It is very important to be able to change the founder (for vacation, to help in the mainguild during battle,...)
I asked the support for help (ticket # 1654527) and they told me I have an old data set. Both devices have the newest iOS and KA version - still the same problem.
I tried to reply on the answer from the report but now they don't accept my mail-address anymore (seems to happen to all @web.de addresses).
I send a ticket from my computer (other e-mail address, @gmail.com)
ticket # 1679289 but I don't get an answer...
Please, it would be great if any admin could look into this and help, I really don't know what to do (and it would be great if my @web.de addresses could be accepted again.
Regards
Lord Vyper