Major energy glitch in new battle HELP.

[Zenobia]

Sirius are you serious?

And now it's your turn to make me laugh.

And don't call me Shirley.

[Yoshi808]

Sirius, I commend you for your prompt response along with the resolution to the matter. I copied and pasted your post in my guilds wall. Still waiting for my gold for having the two +2 regen units that's i unstackable

[Eddard KFF]

If they are indeed trying to change the battle mechanics, a heads up would have been nice.

[Vaevictis]

Just an update on the matter, support does have the logs for each hit/refill used during the event and YES those that did have an issue will get the gems back to cover the hits missed. Note this isn't a full refund of everything spent but only a refund for the hit(s) that were missed out on.

I hope that clears things up a bit better on this issue!

Actually I think it make it more confusing.

I attacked got and connection error, but think it recorded the hit, used 1/2 my health (missing 1 attack), I attacked again got a spinning cursor, then nothing. Think it recorded the hit again, but then found myself at full health and missing 25 gems. Then used and got 4 attacks from the erroneous gem usage thankfully without a problem.

So are you only going to
1) refund 12.5 gems for the 2 attacks that used 1/2 my health, ignoring the gem usage system error?
2) Or are you only going to refund 6.25 gems for the 1 attack that used 1/2 my health because the gem usage trumps the lost of the health it might have overridden?
3) Or do I get the 37.5 gems for the 2 attacks it used double health for and the 25 for the system deciding to use my gems.
4) or do you only give me my 25 gems back that your system used without my permission?

[dizzle]

has anyone noticed that it is taking and hour and a half for a full health refill for this war?

[itsaklayton]

Major KA battle issue. I lost 3 hits worth of energy on 1 attack vs the dl leader. Then on my 4 th attack it did a 20 gem energy refill when i pressed the attack button. I then attacked 1 time and it worked then on the second attack it did an energy refill when I pressed attack again. So far I'm out 40 gems when I pressed the attack button! Help. If this keeps up there is no way to fight in this event!

This happened to me exactly as you describe

[duc]

Has game changed? Fighting guild with members with more than 500 Alliances, has max been increased?

[Crissyart]

Yes it's happening in our Guild too. I hope it's a new thing now. I'll delete the game.

[Generik79]

Same problems here. And mega attacks on guardians not working, but gems going down....

[Shluggy]

Is there any point in putting in a ticket for me? We started first battle 20 minutes in so i managed to get word back before too many gems were lost. but for me, I didn't use any gems first battle but only got 2 hits. My point is we as a guild would have a lot more battle points so far if the glitch wasn't there, even with those who didn't use gems. For me it would be quite fair and even just a gesture if they gave every guild approx 300/400 points per active player which would slightly cover their lack of hits. Problem is this would probably be too much to work out and would infuriate the high gem spenders.
Anyway the glitch doesn't seem to have bothered some guilds, not mentioning any guilds in particular. but 2.5 million already???

[dizzle]

Has game changed? Fighting guild with members with more than 500 Alliances, has max been increased?

Sometimes it shows over 500 allies but they arent able to bring more than 500 into battle so i wouldnt worry about it, i see it all the time.

the hour and a half refill does screw up my guilds battle times that we have set though.

[dizzle]

Anyway the glitch doesn't seem to have bothered some guilds, not mentioning any guilds in particular. but 2.5 million already???

lol my guild laughed as i dont think we could even click that fast

[Gweo]

I would suggest full refund on every gem spent in the war and then reset all points to zero. Effectivelly restarting the war.

[Sexy Calindra]

Wow! This look like to be total chaos right now! I am at work and cannot play right now. I just tought of looking at the forum to have an idea of the war! Make me wonder if I should participate tonight!!!

[Skyraiders]

Greetings,

We are aware of some issues going on atm and are working to get them fixed asap. Appreciate the patience and keeping things civil folks.

~Sirus

honestly sirius we are way past keeping things civil......i have never played a game in my life that had more issues than this one....and a company that does not take care of the paying customers when they should....Gree is a joke..soooo tierd of the problems.......FIX IT