Ok...Issue with buying GOLD

GREE

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Thread: Ok...Issue with buying GOLD

  1. #1
    Articulate Author
    Member Since
    Aug 2012
    Location
    Paris, France
    Post Count
    253

    Ok...Issue with buying GOLD

    I'm I the only one experiencing problems when buying gold?? I tried buying vaults for war and finish off Ltq quest the purchase went through but I keep receiving a pop up message that states..."gold was purchased but did not down load". It's been over a few hours now but still no gold in my account!

    I tried to buy again but it won't allow me!!! The pop up message keeps coming up!!

    I'm on last level of Ltq, and can not finish cause I need 2 or 3 refills...really annoying a few hours left and Ltq will be finished. All this playing and leveling up only to not be able to finish event! War starts in a few hours and would like and need to help my faction...CJ or any forum moderator if ya read this can you help please?

    I sent support a ticket ---# 621500 ...I understand ticket take awhile to get answered....I need help here can't finish Ltq and can't do war ....I'm hoping a moderator reads this and tries to help me out here cause I'm lost and frustrated!

    Please don't troll my thread!!!!!!!

  2. #2
    Newbie Cayman's Avatar
    Member Since
    Apr 2013
    Post Count
    36
    I did the same and I am getting "You've already purchased this In-App Purchase but it hasn't been downloaded".

    NO CLUE what is going on... I bought it, but never received the gold and its not allowing me to buy any more either.

  3. #3
    Banned
    Member Since
    Mar 2013
    Post Count
    744
    Same here!!! This is gonna suck good and proper.


  4. #4
    Banned
    Member Since
    May 2013
    Post Count
    258
    Bought several vaults today without a problem. Where are you guys based maybe thats part of the problem. I'm in Holland.



    Quote Originally Posted by the_brein View Post
    Same here!!! This is gonna suck good and proper.


  5. #5
    Supreme Scholar Dipstik's Avatar
    Member Since
    Jan 2012
    Post Count
    8,520
    I have an issue with my free gold... I've been getting popups for a couple weeks saying they're giving away 50 gold to loyal customers, but I haven't gotten it!
    Quote Originally Posted by murf View Post
    Dippy, may be a little harsh in this thread, but he's right...
    Still mad at Bostick.

    I'll be back when the moderation is reasonable. Enjoy the forum you created, Gree.

  6. #6
    Banned
    Member Since
    Mar 2013
    Post Count
    744
    Us. West coast

  7. #7
    Lurker
    Member Since
    May 2013
    Post Count
    1

    Same Here

    same problem I bought it a couple hours ago and still haven't received it. I need it within the next hour to finish "pay what you owe"

    help!!!!

  8. #8
    Consistent Contributor
    Member Since
    May 2012
    Location
    UK
    Post Count
    180
    did anybody get this sorted out? have a couple in syndicate with same issue
    Syndicate : Spirits of crime
    Syndicate code : 869463698

  9. #9
    Banned
    Member Since
    Mar 2013
    Location
    On a cloud.
    Post Count
    313
    Still have this **** on the 240 gold, seem its the app that have a bug in the gold buying and causing big issue.

  10. #10
    Banned
    Member Since
    Mar 2013
    Post Count
    744
    This sucks a big hairy one. 2k ip a battle ain't gonna cut it.

  11. #11
    lord of the winners lists Assault and Flattery's Avatar
    Member Since
    Aug 2012
    Location
    SF
    Post Count
    1,335
    Hey guys, we're working with Apple to fix this. In the meantime, send a ticket to support with a copy of your receipt (or if you made multiple purchases, a screenshot of your iTunes purchase history) so you can be credited.

  12. #12
    Banned
    Member Since
    Mar 2013
    Post Count
    744
    Quote Originally Posted by Assault and Flattery View Post
    Hey guys, we're working with Apple to fix this. In the meantime, send a ticket to support with a copy of your receipt (or if you made multiple purchases, a screenshot of your iTunes purchase history) so you can be credited.
    the iTunes receipt doesn't come till after a couple days. Never comes right away.

  13. #13
    Banned
    Member Since
    Mar 2013
    Post Count
    744
    Rump-a-dump bump. You're welcome for my money. Can I have my gold now?

  14. #14
    Lurker
    Member Since
    Feb 2013
    Post Count
    12

    Wow

    Well it's been 24 hours since I sent a 2 emails to gree. (Would send more but don't want to get kicked for spamming) And no reply yet. My name is Chiu and I am the officer who trapped the hackers. Long live General and the durty troops of McGurt!!.........Wow can't believe you would still buy gold knowing that there are a lot of cheaters. Did you not read Durt McGurt thread yesterday. Good luck. Long live the general and the durty troops of McGurt

  15. #15
    Banned
    Member Since
    Mar 2013
    Post Count
    744
    Quote Originally Posted by Lord Vader View Post
    Well it's been 24 hours since I sent a 2 emails to gree. (Would send more but don't want to get kicked for spamming) And no reply yet. My name is Chiu and I am the officer who trapped the hackers. Long live General and the durty troops of McGurt!!.........Wow can't believe you would still buy gold knowing that there are a lot of cheaters. Did you not read Durt McGurt thread yesterday. Good luck. Long live the general and the durty troops of McGurt
    sorry I didn't check with you first.

    edit: wait, who the frak are you?

    re-edit: and what the hell are you rambling about?

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