AUTO REPLY is not Support

GREE

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Thread: AUTO REPLY is not Support

  1. #1
    Consistent Contributor
    Member Since
    Feb 2013
    Post Count
    245

    AUTO REPLY is not Support

    GREE guys,

    Ignoring a trouble ticket until the one / two week auto response kicks in IS NOT SUPPORT, and more specifically a sign of nonexistent support!

    Do you honestly consider this acceptable?

    You, GREE, wonder why things got where they are now with resentment of you and your product. THIS IS ONE OF MANY REASONS.

    Look in the mirror, and around the table at the next support meeting. In the faces of your team members and management, you will see your problem.
    Last edited by pick_sax; 06-03-2013 at 09:24 PM.

  2. #2
    Verbose Veteran Blackstone's Avatar
    Member Since
    Mar 2012
    Location
    Alpha Base
    Post Count
    554
    Even when I respond to an Auto-Response I still don't get an answer. Support is long gone. No one should be spending money on this game anymore.

  3. #3
    Articulate Author
    Member Since
    Apr 2012
    Post Count
    363
    Got one myself the othe day.

    Agree completely.

  4. #4
    Prominent Poet Tito89's Avatar
    Member Since
    Mar 2013
    Location
    Western Australia
    Post Count
    1,032
    at some stage this thread will be closed, or someone will be yelled at by the other people on this forum, just a warning, subscribed

    My ally codes-341780448 *Modern War*

    Started game during Greenland campaign

    lv132 atk 16'513'225 def 27'191'202

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