Ok...Issue with buying GOLD

[infiltrator]

Infiltrator: When you're talking about the 20% are you referring to buying a stockpile of gold: 240 gold for $19.99?

If you are, the 20% is already factored in, it's based of buying just a bag of gold:50 gold for $4.99.
So, if you received 240 gold 10 days later then that's all the gold you should of received.

I hope I didn't misunderstand what you're saying and hope this helps. I know how frustrating it can be waiting for support to answer a simple question.

Thank you TenderPlacebo for your answer. I realized you're right on this but i didn't notice that before. You should be right regarding the 20% from the stockpile of gold that I was talking. Maybe it's just that for 1 month now i can't buy anything in this app and it's realy frustrating to write GREE e-mails. I recently bought 50 gold and obviusly i ended with an e-mail sent to them and still no gold in my account

[kyzeta700]

I still haven't "downloaded" my purchased gold. It has been 6 days now.

[the_brein]

I was able to purchase gold with no 20% sale yesterday. Though I still haven't received my original purchase. Not getting the data hasn't downloaded pop up anymore. But I am still getting the apple I'd pop up.

[Goodison]

Hi,

If you contact iTunes they will give you the money back. You could wait 3-4 weeks for Gree support to get back to you but they will probably tell you to do this anyway as gree support don't seem to solve problems anymore.

iTunes support with get back to you within maximum 24 hours, in my experiance within 2 hours and have the money back in your account in about 5 days.

Ive Just done it again myself and ITunes support were excellent.

[the_brein]

Hi,

If you contact iTunes they will give you the money back. You could wait 3-4 weeks for Gree support to get back to you but they will probably tell you to do this anyway as gree support don't seem to solve problems anymore.

iTunes support with get back to you within maximum 24 hours, in my experiance within 2 hours and have the money back in your account in about 5 days.

Ive Just done it again myself and ITunes support were excellent.

agreed. This WILL get your money back promptly. Only reason I'm not doing it is because the purchase is going towards my gold bonus.

[Legen...dary]

...Was... going toward your gold bonus...

[the_brein]

...Was... going toward your gold bonus...

where there's a will, there's a way.

[robilco]

Watched 6 videos yesterday, got an alert after 4 that I'd received 1 free gold, I has not appeared.

Never got my 50 free gold (after the popup)