Kingdom Age FAQs

[QueenPin]

This information can also be found in your game, under Menu > More > Help > FAQ

Items and Buildings

How do I equip items?
You will automatically equip the best items for whatever action you're taking. For example, when you attack something, you'll use items that give you maximum attack. If you defend against an attack, you'll use your best defense items.

How do I get free gems?
Other than the 10 gems all players start with, all gems must be purchased through our in-app store or through offers by Tapjoy.

What is the maximum number of buildings of a certain type I can own?
You can only have up to one of each unit building and boost building at one time. You can have two of each money building, and five of each defense building. After you reach the max for a particular building, it is removed as an option from the store.

How much does it cost to repair one of my buildings?
It doesn't cost anything to repair a building.

What's the maximum level my buildings can reach?
Buildings currently have a maximum level of 10.

What is a defense building?
Defense buildings increase your defense, which corresponds to your ability to fend off an attack made on you. These buildings also raise the defense of buildings within its area of effect.

Why did the unit I purchased not raise my stats by the full amount?
For every level of your character, you can bring 5 allies to battle (up to the cap of 500). Each ally will bring 3 units, and each one of those units will be equipped with one weapon and one armor. The total attack and defense of your best units and items determines your stats going into battle. For any items beyond the maximum amount, only the best ones will be chosen. Please also note that every unit (except those bought with gems) has a casualty rate, and can be lost in battle.

How do special event boxes work?
You can collect event boxes from completing jobs or by robbing other players. These boxes have a chance to open, containing an assortment of rewards. There are three ways you can open this type of box: no cost (low chance to open), using cash (average chance to open), or using gems (guarantees opening). You can attempt to open an event box once an hour, though you can make another attempt for 20 gems.

What is honor?
Honor is used as a form of currency to purchase certain units and equipment.

Events & Quests

What level do I have to be to participate in special events (lockboxes, PvP, leaderboards, etc.)?
You must be at least level 10 to participate in these types of events.

Where can I find special event boxes?
You can obtain event boxes from completing various missions.

How do the special events work?
Once an event box is opened, one of several things will be awarded: money, honor, an extra ally, a weapon or unit, or the event special item. Regardless of how the box is opened, the reward is randomly chosen; opening a box does not guarantee that the event special item will be awarded. Each special event item gained will reduce the chance of getting the next, although this chance never becomes zero or below zero.

PvP

What is the maximum number of allies I can use in PvP? How does fighting other players work?
For every level of your character, you can bring 5 allies to battle (up to the cap of 500). Each ally will bring 3 units, and each one of those units will be equipped with one weapon and one armor. The total attack and defense of your best units and items determines your stats going into battle. For any items beyond the maximum amount, only the best ones will be chosen. Please also note that every unit (except those bought with gems) has a casualty rate, and can be lost in battle.

Why is this player able to attack me and win?
Skill points invested in attack and defense provide a behind-the-scenes bonus to your combat resolution. These benefits cannot be seen by either attacker or defender in an effort to add a bit of chance and mystery to player versus player (PvP) combat.

How can I lower an enemy's defense?
If you knock out someone's defense buildings or boost buildings, it will lower their stats until they repair them.

Why did I not win any money after attacking a player?
When you look at another player's profile, the money they have is their total amount. This includes money protected by the vault and money that is unprotected by the bank. Only unprotected money can be robbed from another player.

Guilds

Where do I find the Guild section?
You can get to the Guild Screen through the in-game Menu.

How do I form a Guild?
To create your own Guild, enter a Guild Name and Guild Tag into the allotted spaces under "Create a Guild" and click "Submit". If you are already a member of a Guild, you must leave it in order to create a new one.

How do I join a Guild?
To join a Guild, click on the "Join Guild" button at the bottom of the first Guild screen. If you know the invite code of the Guild you want to join, you can enter it directly at the top of the Guild List. Otherwise, you can scroll through the list of available Guilds and send a Request to join.

I do not see the Guild I am looking for on the Guild List?
The Guild List is only able to display a finite number of Guilds. Keep checking and the name you are looking for will cycle in.

Can you join multiple Guilds?
You can request to join multiple Guilds; however you can only be a member of one Guild at a time.

How do I leave a Guild?
To leave your current Guild, click on the "Leave Guild" button at the bottom of the Guild Information screen.

How do I invite members?
Only the Leader and Officers can invite players to be members of a Guild. To do so, there is an "Invite Players" button in the bottom right corner of your Guild Information screen.

What are the ranks and what can they do?
There are 3 ranks in a Guild: Leader, Officer, and Member. The Leader can invite players and promote, demote, and remove Guild members and officers. Officers can invite players and promote members to officer status. All three ranks enjoy the boosts from the Guild Bonuses.

How and what can I donate to my Guild, and what can my donation be used for?
Players can donate gold or stones to their Guild bank. They can then be spent to buy Walls or Guild Bonuses. Only the Guild Leader can use the Guild bank to purchase walls or bonuses. If a member leaves a Guild any gold or stones they have donated remains in the Guild bank of their previous Guild.

Who benefits from Guild Bonuses?
Guild bonuses apply to all members of the Guild.

Where do I get Stones
Stones drop from PVP matches. It cannot be stolen or bought.

What are Walls and what do they do?
Walls are one of your Guild's defenses, built with donated stones. Each Guild will start with one wall per war and it cannot be replaced during a war. Until the wall is defeated during a war, attacking players will only receive half the points possible for defeating members of your guild. Your top wall will be used up by each "war" your guild engages in, regardless of whether it was completely destroyed or not.

How does the kingdom map/section work in relation to the Guilds?
The Guild that wins the war for a particular region will appear in the winner list for that event. Only one guild can claim that region.

Conquest of Kings

What is the Conquest of Kings Event?
The Conquest of Kings event is a Guild-oriented event where you compete to earn your guild Conquest Points. The members of the guild with the most conquest points will receive great rewards. The guild with the most conquest points at the end of the event will permanently control the region where the event is taking place and will receive a special guild bonus. For more information, please visit our walkthrough.

How do I earn Conquest Points?
Conquest points can be earned only by having your guild engage in battle with another guild. Once a guild has declared war, it will get matched up with another guild and the war will begin. Each war lasts 60 minutes. At the end of the 60 minutes, the side with the most Conquest Points wins. During a war, there are two ways to get Conquest Points: attacking members of the opposing guild and attacking the walls/castle. Players get more Conquest Points by attacking other guild members than by attacking walls but they only get Conquest Points if they win. Players will get fewer Conquest Points if they attack the walls/castle, but they are guaranteed points just by attacking. The Conquest Points players get by attacking a wall or castle are based on the damage they do, which is based on their army attack. Please note that all Conquest Points you earn will be halved as long as the rival guild's wall is still standing.

What are Walls used for?
Guilds will use one wall during every war. While that guild's wall is standing, the opposing guilds will earn half as many Conquest Points. Guilds can spend money and stones to upgrade the walls up to level 10. A wall will be consumed at the end of the war regardless of whether the opposing guild completely destroyed it or not.

What are castles used for?
The Castle remains for players from the opposing guild to attack after the wall is destroyed. It serves no other purpose.

What is the Guild Guardian and how can I defeat them?
Each guild can set one member as the Guild Guardian. As long as the Guild Guardian remains undefeated and has at least part of their shield up, no other guild members can be attacked during a war. Once the Guild Guardian has been successfully beaten by an attack, the rest of the guild members can be attacked. Guild Guardians have a new resource called "Shield Points." Guild Guardians start out with 100 Shield Points. Each unsuccessful attack against a Guild Guardian drains 10 Shield Points from that guardian. Once the Shield Points reach 0, the Guild Guardian is considered beaten and the remaining guild members can be attacked. The Guild Guardian is chosen by the guild leader.

Community

How do I find more allies?
Our forums have many players who post their alliance codes, visit the following site to find/post yours:http://www.funzio.com/forum/forum.php

How can I connect more with the Kingdom Age community?
Check us out on Facebook (http://facebook.com/KingdomAge), Twitter (http://twitter.com/kingdom_age), our forums (http://www.funzio.com/forum/forumdis...om-Age-Mobile-...) and YouTube (http://youtube.com/GREEgames) to stay up to date on all things Kingdom Age!

How do I message another person?
While you are in a player's kingdom, select their profile. Tap on "Comments" -> type a message in the white box -> tap "Post" when finished.

How do I stop players from leaving comments on my wall?
If you delete two comments from the same person in a row, a prompt will pop up, giving you the option to block that player.

What should I do when being verbally harassed by another player?
Please report this player to us. Send us your friend code, the name of the offending character, and a screenshot.

What does blocking a player do?
Blocking a player will prevent them from posting on your wall.

Account

How can I change the name of my kingdom or character name?
For a small gem charge, names can be changed in-game by visiting your Profile page. Click on the "Edit Name" button under your current name and invite code. Type in your new name. Please keep in mind that names can only be 20 characters in length, including spacing, and must be consistent with our Terms of Service. Failure to abide by these terms will result in your name being changed, with no refund of the gems paid.
I signed up for something and didn't receive anything for it!
All of our offers are provided by a company called Tapjoy and they have a support system in place for cases like this. Their staff is more than happy to investigate any issues pertaining to these advertisements. The easiest way for you to get a hold of Tapjoy is through the support links which they provide in each of their platforms. If you are using the in-app version of the Marketplace, you can reach them through the "Missing Points?" link at the bottom of their list of offers. If you are going through Tapjoy.com, please go to the "Contact Us" link at the top-right corner of the page. From there, you can fill out the support/info form to submit your issue. No matter the route, your issue will get to their support team who will respond to you as quickly as they are able.

How do I delete or reset my account?
We do not currently offer that service, but we may add this feature at a later date.

How do I transfer my an account?
You can transfer your account through the Funzio ID system.
1. Make sure the game is installed on both devices.
2. Create a Funzio ID on the device with the account you would like to keep. You can do this by going to Menu -> More -> Funzio ID.
3. Put the same Funzio ID info onto the device you would like to transfer to (the Funzio IDs have to be the same to transfer. If one is different from the other, delete and reinstall the game on the device you want to transfer to and add the information from the Funzio ID on the first device).
4. IMPORTANT: Now go into the account you want to transfer. Hit the transfer button on the Funzio ID page. This will get your account ready to transfer. (ALWAYS hit the transfer button on the account you want to keep playing).
5. Log into the Funzio ID using the device you want to complete the transfer with. Your game will now be transferred to the new device.

How do I retrieve a lost Funzio ID?
You can obtain a new Funzio ID by deleting and reinstalling your game (you will not lose any game progress by doing this). You can also contact us to reset the password.

Is it possible to switch accounts between two devices?
Currently it isn't possible to switch accounts between two devices. When you transfer an account, it overwrites the account already on that device. We hope to offer this option in the future.

How can I transfer if I lost my old device?
Send in a support ticket with the following information:
-Your old character's invite code (if you have it)
-Your old character's name (case sensitive) and level
-The UDID of your new device (For directions on getting your UDID, go to http://www.innerfence.com/howto/find...vice-identifie...)
-The invite code of the new character showing up on your new device (should be a fresh level 1 when you first install the app)

User Interface

I don't see any arrows indicating which missions I should do. How do I find out?
If there is a mob you need to attack in order to complete a goal, that mob will be indicated with a green arrow. To complete mastery of an area, you simply need to defeat a set number of mobs. This number is given at the bottom of the screen when in that area, next to the area name and level.

How do I remove money from my vault?
Money is automatically removed from your vault when purchasing something. Money in your vault can't be taken when you're attacked by other players.

How do I switch my class?
You currently can't switch your class, but this may be changed in the future!

Why hasn't my energy or stamina completely refilled yet?
There is a cap on how much your energy or stamina may refill. For energy, it is 1000. For stamina, it is 50.

Can I reallocate my skill points?
We currently are unable to provide a reallocation of skill points, so please make sure you are completely sure about which stats you spend your points on!

Do you support Jailbroken devices?
GREE games are developed to function along with your device's system specifications. Alterations to a device through hacking and/or jailbreaking can lead to unforeseen issues. In such a case, we cannot support the game on the device.
You can read more about the possible negative effects of jailbreaking on Apple's support page: http://support.apple.com/kb/ht3743