If I were Gree's CEO I would have a stroke if I knew my major contributors were not getting responses timely if at all.
I sent a ticket requesting bonus tier confirmation on April 15th. Which means in order to make additional purchases that would count support would of had to respond by April 30th. Still no response.
That is telling me that no matter what I spend I am not important. And sending responses to their "tell us how we are doing" emails are pointless IMO.
Gree I understand your new customer numbers are so great a lost customer here or there is no big deal.
But bottom line is I see a train wreck on it's way!